Lab IT Solution Engineer

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JTG Consulting Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📋 Compliance

Consulting • Healthcare • Compliance

JTG Consulting Group is a laboratory IT consulting firm and the “Lab IT Experts,” offering specialized services to clinical, reference, and outreach laboratories and health systems. With over 715 years of combined team experience, they deliver EHR and LIS support, instrument integration, interfacing and middleware, validation, data analytics (including AI), quality and regulatory/compliance services, and project and advisory services to optimize workflows, upgrades, migrations, and operations. Their offerings focus on improving efficiency, clearing project bottlenecks, and ensuring positive outcomes and ROI for enterprise healthcare laboratory customers.

📋 Description

• Support the Sales organization as a technical and solutions-focused partner • Translate laboratory, technology, and operational needs into well-defined solutions • Support client discovery, scoping, estimating, proposal and SOW development, and transition of awarded work to Services • Coordinate internal communication and gather and document requirements • Develop and maintain accurate client quotes based on scope, assumptions, resources, pricing guidance, and delivery inputs • Support client discovery and scoping conversations with technical and solution-focused questions • Translate client needs and technical requirements into proposed solutions, including scope, deliverables, assumptions, exclusions, dependencies, resources, and level of effort • Coordinate Services and subject-matter-expert review of proposed solutions • Lead technical portions of client scope and solution walkthroughs • Address client questions and scope refinement with Sales • Identify technical, operational, integration, resource, and implementation considerations affecting scope, timeline, cost, or delivery • Transition awarded work from Sales to Services • Develop, update, and maintain client quotes • Coordinate review and approval of pricing, resources, assumptions, margin, and exceptions • Support proposals, SOWs, and client-facing sales documentation • Maintain documentation of quote assumptions, revisions, and approvals • Improve scoping and quoting processes, tools, templates, and efficiency • Support technical client discussions, presentations, solution walkthroughs, and pre-sales activities • Respond to client questions and provide recommendations based on JTG capabilities and industry expertise • Translate technical laboratory IT concepts into business and operational value • Support Sales in addressing technical questions and client objections • Participate in onsite client meetings, workflow assessments, conferences, industry events, and other sales activities • Provide subject matter expertise for RFIs, RFPs, and prospective client inquiries • Develop reusable solution engineering materials, technical content, solution descriptions, scoping tools, quoting resources, and sales resources • Maintain knowledge of JTG service offerings, capabilities, delivery models, expertise, laboratory IT market trends, technologies, vendor solutions, and competitive offerings • Perform other assigned tasks and projects

🎯 Requirements

• Bachelor’s Degree (required) • Experience working as a Medical Laboratory Scientist (preferred) • Minimum 5 years of experience in Laboratory Information Systems • Minimum 5 years of experience in Clinical Processes • Minimum 2 years of relevant experience working in solution engineering or HIT Implementation • Demonstrated experience developing scopes, estimates, quotes, proposals, and Statements of Work for professional or technical services • Experience coordinating client requirements across Sales, technical subject matter experts, and service-delivery teams • Knowledge of clinical standards, documentation methods and existing practices • Demonstrated technical skills and aptitudes related to all computer related activities • Demonstrated ability to understand laboratory-related computer applications and learn and apply new applications and programs • Understanding of HIPAA, PHI security considerations, and healthcare data compliance • Familiarity with clinical standards, clinical processes, laboratory workflows, documentation methods, existing practices, and clinical lab regulations and quality management systems, including FDA, CAP, CLIA, AABB, and HIPAA • Ability to work independently and collaboratively • Ability to work safely in active laboratory environments around biological specimens, chemicals, and other laboratory hazards, with appropriate training and protective equipment • Ability to multitask in a fast-paced environment with rapidly changing priorities • Exceptional verbal and written communication skills • Strong organizational skills • Experience with Dynamics 365 • Experience with Microsoft 365 • Ability to work remotely • Located within the Central or Eastern time zones • Anticipated travel of 25% to 50%, varying based on client engagements and business needs

🏖️ Benefits

• Competitive Salaries • Paid Company Holidays • Paid Time Off • Sick Leave • Flexible Working Hours • Remote Positions - Work from home • Health, Dental & Vision Insurance • 401(k) + Employer Match • Career Advancement Opportunities • On-Going Education & Professional Development Opportunities • Manageable project loads • Attractive compensation packages