Senior Account Receivable Specialist

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Junior Library Guild

51 - 200 employees

Founded 1929

📚 Education

🤝 B2B

Education • B2B • Books

Junior Library Guild is a subscription-based service that provides a curated selection of books tailored for K-12 libraries. With over 95 years of experience, they deliver monthly boxes filled with new releases that are reviewed by professionals, helping librarians to efficiently develop their collections. Members can customize their selections based on specific needs and interests, ensuring an engaging reading experience for students.

📋 Description

• Reconcile daily cash receipts via lockbox, ACH, and credit cards to customer invoices • Communicate and follow up with departments regarding customer accounts in a timely manner • Perform high-volume phone calls to and from customers • Provide customer service regarding collection issues, customer refunds/adjustments, and resolve client questions and discrepancies • Monitor and maintain customer accounts • Work daily with the direct supervisor • Process monthly invoices, statements, and delinquency notices • Process credit memos and appropriate reporting • Support the Accounts Payable Lead for approximately 25% of the role through dual reporting • Collaborate with the Accounting and Finance team to ensure accurate and timely processing of financial transactions

🎯 Requirements

• At least 2 years of Accounts Receivable experience • Understanding of billing and collections procedures • Proficiency in Microsoft Excel, including formulas and Pivot tables • Excellent written and oral communication skills • Ability to prioritize and manage multiple responsibilities • Strong attention to detail • Goal oriented • Team player • Commitment to excellent customer service • Eager to learn and create efficiencies in day-to-day responsibilities • Experience with SAP Business One a plus • Ability to work core hours between 8am–5pm EST, Monday–Friday; additional hours as needed

🏖️ Benefits

• Fully remote position with flexibility • Company subsidized Medical/Dental/Vision • Basic $10k Life insurance Policy – company paid • Supplemental Life Insurance • Short/Long Term Disability Insurance • Generous Paid Time Off • Paid Volunteer Day Program • Nine (9) Paid Holidays • 401(k) with Company match, eligible 1st of the month following 90 days of employment • Occasional travel to the home office in Columbus, Ohio area, as needed

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