Associate AI Conversation Designer, German

Job not on LinkedIn

🔥 22 minutes ago

🏄 California, Florida, +14 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JustAnswer

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 B2C

🏥 Healthcare

⚖️ Legal

B2C • Healthcare • Legal

JustAnswer is the world’s leading expert marketplace, connecting more than 16 million people worldwide with doctors, lawyers, and other experts. The company provides digital access to verified professionals in various fields, including healthcare, legal services, technical support, and wellness. By offering fast and affordable expert help, JustAnswer is revolutionizing professional services and making expertise more accessible for people everywhere.

📋 Description

• Design and optimize chatbot flows to convert, engage, and support customers across e-commerce and customer service journeys • Write clear, compelling conversation copy aligned with brand tone and business objectives • Analyze customer transcripts and chatbot performance to identify gaps and propose improvements • Apply NLP/LLM tools and prompt engineering to enhance response quality and scalability • Partner with international teams to localize and align bots with regional goals and personas • Collaborate with analytics to evaluate performance metrics and measure impact • Conduct functional, linguistic, and regression QA testing of bot interactions • Lead or contribute to special projects such as chatbot consolidation, competitor analysis, and new bot launches • Shape localized conversational experiences for Pearl's German market • Influence customer engagement, satisfaction, and conversion across the customer journey

🎯 Requirements

• Native-level fluency in German • Bachelor's degree or equivalent experience in Linguistics, Cognitive Science, Human-Computer Interaction, Computer Science, Human-Centered Design, or a related field • 0–2 years of experience designing and launching chatbot or conversational AI solutions in production environments, or through internships, academic projects, or research • Experience working with or exposure to LLMs and prompt engineering • Introductory knowledge of Python or another scripting language applied to conversational systems or automation preferred • Excellent written and verbal communication skills • Strong attention to detail and ability to identify patterns, inconsistencies, and opportunities for improvement • Eagerness to learn new technologies, tools, and ways of working • Curious, analytical mindset with a passion for understanding customer behavior and solving problems • Ability to manage multiple priorities and stay organized in a fast-paced environment • Strong collaboration skills and openness to feedback • Comfortable working with data and using insights to inform decisions • Demonstrated initiative through coursework, internships, projects, leadership experiences, or extracurricular activities • Interest in AI, conversational design, customer experience, or emerging technologies • Coursework, projects, or internships involving AI, chatbots, UX writing, customer experience, or product design • Experience using tools such as Figma, Excel, Power BI, Asana, LucidChart, or similar platforms • Experience working on team-based projects with multiple stakeholders • Interest in global markets, localization, or multilingual experiences

🏖️ Benefits

• Flexible, collaborative environment • AI + Human-powered work environment • Opportunity to work with international teams • Opportunity to learn new technologies, tools, and ways of working

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