Senior Technical Product Manager, Secure Remote Access

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🏄 California, Illinois – Remote

🏄 California – Remote 🌽 Illinois – Remote

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

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Keeper Security, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round - Keeper Security on 2023-05

Cybersecurity • SaaS • Enterprise

Keeper Security, Inc. is a cybersecurity company that delivers cloud-first, zero-trust privileged access management (PAM) and password management solutions. Its KeeperPAM platform, secrets manager, endpoint privilege manager, and related products secure credentials, sessions, and remote access for enterprises, MSPs, and public-sector organizations using end-to-end encryption and a zero-knowledge architecture. Keeper operates primarily as a SaaS provider, emphasizes stringent compliance (FedRAMP, ISO, SOC 2, FIPS, PCI DSS, HIPAA), and is focused on preventing data breaches and managing privileged access across large-scale environments.

📋 Description

• Define and drive the product strategy, roadmap and market direction for Keeper Connection Manager • Identify and prioritize product opportunities based on customer needs, market trends, competitive intelligence and business impact • Develop a deep understanding of secure remote access and privileged session workflows across IT, security, infrastructure and DevOps teams • Translate technical requirements into product specifications, user stories, acceptance criteria and execution plans • Partner with Engineering on connection protocols, session management, authentication flows, integrations, performance and platform architecture • Work with customers, Solutions Engineering and Support to understand deployment challenges, validate requirements and improve product adoption • Define and improve credential-free access, session brokering, session recording, policy enforcement, auditing and access controls • Shape user and administrator experiences across connection setup, configuration, deployment, troubleshooting and monitoring workflows • Evaluate competitive products and market developments across privileged remote access, PAM, zero-trust access and infrastructure security • Define and track product success metrics including adoption, usage, reliability, session activity, customer impact and revenue contribution • Coordinate across Engineering, Security, Marketing, Sales, Solutions and Documentation for launches and go-to-market execution • Use AI-enabled tools such as Claude, ChatGPT or similar platforms for product research, technical analysis, requirements development, documentation and day-to-day execution

🎯 Requirements

• 5+ years of product management experience with technical, infrastructure-focused or cybersecurity products • Direct experience in privileged access management, secure remote access, infrastructure access, zero-trust access or a related cybersecurity market • Strong understanding of authentication, authorization, credential handling, session brokering and auditability • Familiarity with SSH, RDP, VNC and TLS • Technical fluency with networking, cloud infrastructure, APIs, authentication patterns and enterprise system integrations • Ability to read technical documentation and work with engineers on architecture, requirements and tradeoffs • Experience delivering infrastructure-focused, security-sensitive or integration-heavy product capabilities • Familiarity with cloud, hybrid and on-premises enterprise deployment environments • Customer discovery, market analysis and product prioritization skills • Excellent written and verbal communication skills for executive, customer and engineering audiences • Experience working in Agile software development environments • Ability and willingness to use AI-enabled tools such as Claude, ChatGPT or similar platforms • Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or related field, or equivalent practical experience • Must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident

🏖️ Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.) • Above-market annual bonuses