Senior Technical Product Manager

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Loancrate

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

Fintech • Artificial Intelligence • B2B

Loancrate is a modern, easy-to-deploy Loan Origination System with built-in AI that works alongside your team to enhance efficiency. It automates document processing, organizes documents, creates dynamic to-do lists, and configures data checks to streamline operations and minimize manual tasks. By integrating advanced AI capabilities, Loancrate aims to revolutionize the way loan origination processes are managed, ensuring compliance and reducing errors across the workflow.

📋 Description

• Own the end-to-end product lifecycle for the product area, including discovery, definition, delivery, and iteration, in partnership with Engineering and Design. • Drive the conversion of non-deterministic LLMs into reliable, mission-critical mortgage automation by defining requirements, evaluating tradeoffs, and setting success criteria. • Lead customer discovery with mortgage lenders, loan officers, and operations teams through interviews and workflow analysis. • Turn customer learning into a roadmap grounded in customer evidence, business strategy, and technical feasibility. • Prototype and explore product ideas using AI coding tools and technical expertise. • Create product specifications and acceptance criteria for Engineering and Design. • Define success metrics and drive post-launch iteration. • Represent the customer in technical architecture discussions and advocate for user experience. • Partner with Sales and Customer Success on positioning and deal cycles. • Make scope decisions and ship focused, well-executed products.

🎯 Requirements

• Technical background through software engineering experience or sufficient depth to read a codebase, prototype with AI coding tools, and contribute to architecture conversations. • Fluency with LLM concepts, including prompting, evaluations, retrieval, and fine-tuning. • Experience building B2B SaaS products in a regulated industry such as fintech, insurtech, healthcare, or similar. • Mortgage or lending experience is a big plus. • Strong customer research skills, including interviewing, synthesizing qualitative signals, and producing actionable insights from direct user exposure. • Data fluency, including dashboard analysis, quantitative investigation, and hypothesis formation. • Track record of shipping in a fast-moving startup environment, managing ambiguity, and making decisions without complete information. • Exceptional written communication for specifications, documentation, and asynchronous updates. • Ability to build strong working relationships with engineers and understand technical tradeoffs. • Experience owning product metrics and using them to guide iteration.

🏖️ Benefits

• Robust medical coverage (100% of employee + family premiums covered) • Vision & dental coverage • 401(k) • HSA / FSA • Access to lender partner’s employee loan program • Remote-first culture - work from wherever you do your best work • Flexible time off - we trust you to manage your time