Director – Client Service Professional

Job not on LinkedIn

🔥 12 hours ago

🗽 New York – Remote

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💵 $180k - $230k / year

⏰ Full Time

🔴 Lead

📁 Client Services

👻 Ghost score 2%

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Logo of Keilty Bonadio

Keilty Bonadio

1 - 10 employees

Founded 2021

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Keilty Bonadio is a Baltimore-based law firm offering plaintiff-side legal services focused on medical malpractice, personal injury, product liability, whistleblower (False Claims Act) litigation, civil rights, and environmental contamination cases. The firm emphasizes community involvement, provides free case reviews and 24/7 legal support, and donates a portion of fees to local causes. With decades of combined experience, Keilty Bonadio represents individuals and classes seeking compensation and accountability from healthcare providers, corporations, and other defendants.

📋 Description

• Lead projects throughout the client acquisition to final project delivery process • Oversee client service teams on multiple client engagements • Manage, develop, train and mentor staff • Develop effective working relationships with internal and external clients • Identify opportunities for new and innovative services and pursue them • Retain and develop new clients, including cultivating opportunities to cross-sell the firm’s full range of client services • Communicate with project stakeholders to convey requirements for technical and process improvements • Perform technical security assessments of applications and infrastructure • Conduct security design reviews and risk assessments • Perform mid and large IT and information security risk and compliance assessments, PCI engagements, IT audits, cybersecurity testing, operational gap analyses, and provide remediation recommendations • Lead FoxPointe Solutions client service work for The Bonadio Group

🎯 Requirements

• At least one Security, Risk or IT certification (e.g. CRISC, CISA, CISM, CISSP, or ISO 27001) • A minimum of an associate's degree (AS) • A minimum of eight years of experience in the Cyber Security, Information Assurance, IT Audit areas • Experience in the Enterprise Risk or Compliance fields • Self-starter with the ability to handle and manage multiple priorities • Ability to provide mentoring and leadership to junior staff • Compliance expertise in regulatory, privacy, international laws and statutory requirements • Risk management expertise in risk frameworks, maturity models, and enterprise IT security risk methodologies • Governance expertise in vendor management, policy frameworks, control design and security design/architecture • Excellent knowledge of and detailed, documented hands-on experience with audits and attestation engagements such as PCI DSS, SSAE18, CMMC, NIST CSF, ISO27001, etc. • Preferred: Experience with Board level presentations, including public speaking and presentations on IT and Cybersecurity topics • Preferred: Proficiency with writing executive level reports and technical documentation

🏖️ Benefits

• Remote position • Flexible scheduling • Flex Friday scheduling available in accordance with firm policy and business needs • Mentoring and training programs • Diversity of work and exposure to interesting issues • Path to Partnership

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