Inbound Customer Service Representative

🕒 Yesterday

🌵 Arizona, Iowa, +4 more states – Remote

🌵 Arizona – Remote 🌾 Iowa – Remote 🎰 Nevada – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

💵 $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ken Garff Automotive Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California.

📋 Description

• Answer inbound customer calls promptly and professionally. • Determine the customer’s concerns and schedule the necessary appointment. • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard. • Document and update customer records. • Establish and maintain great customer relationships. • Be a team player and uphold Ken Garff’s standards of professionalism and integrity.

🎯 Requirements

• Positive, energetic, enthusiastic, and service-oriented. • Must provide your own equipment • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm • The ability to help solve customer problems • Excellent problem-solving and communication skills. (Written and verbal) • Ability to multitask, organize & prioritize—in other words, work smart. • Previous customer service or call center experience is a plus. • High School Diploma or equivalent • Must be 18 years or older and authorized to work in the U.S. • Bilingual in Spanish is a PLUS!

🏖️ Benefits

• Earn a college degree, no cost to you! • Paid training—we care about your success. • Flexible schedule! • Real career growth at a nationwide automotive powerhouse • Competitive base pay • Paid Time Off • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance • 401 (k) with Company match • Optional Year-end bonus program • Employee discounts on Vehicle Purchase, Parts, Service, and More! • Great people with a great culture