Sales Operations Administrator

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🕒 July 3

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Kings III Emergency Communications

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

🔐 Security

📡 Telecommunications

🤝 B2B

Security • Telecommunications • B2B

Kings III Emergency Communications is a specialist provider of purpose-built emergency communication hardware and managed monitoring services for buildings and public spaces. They design, install, maintain, and 24/7 monitor emergency phones and video messaging solutions for elevators, pools, parking, stairwells, fitness areas, blue light systems, and areas of refuge — with a focus on code compliance (ASME/IBC/ADA), landline-free cellular connectivity, and automated testing. Kings III operates a dedicated in-house Emergency Dispatch Center that answers calls in seconds, offers turnkey and component-based video/voice monitoring, and serves property managers, elevator companies, telecom companies, government & education, hospitality, and senior care. The company highlights over 35 years in business, 150K+ phones monitored, and a 98% customer retention rate.

📋 Description

• Provide customer service to potential clients and current customers • Answer inbound calls and emails in a timely fashion • Distribute inbound leads via phone and email • Process new service agreements • Salesforce data entry • Create and maintain excel spreadsheets • Assist with miscellaneous sales rep requests • Research and resolve installation instruction discrepancies • Work as a team with employees in all departments • Other duties as assigned

🎯 Requirements

• High school diploma or equivalent • At least two years experience in sales support, administrative, or related position • Proficient computer skills, MS Office, and Salesforce • Type 45 WPM • Must be able to work well with others • Able to work in fast-paced environment • Attention to detail • Excellent organizational skills and ability to handle multiple tasks • Sedona and Manitou experience are a plus

🏖️ Benefits

• Medical insurance with 1 HSA and 2 PPO plan options • Flex Spending Account (FSA)/Dependent Care FSA • Dental, vision, life, short- and long-term disability insurance • Critical illness and hospital indemnity plans • 401k with company contribution • Employee Assistance Program (EAP) • Company paid telemedicine 24/7 access • Wellness Program • Employee discount program • 8 paid holidays, plus 1 floating holiday • 15 days of PTO accrued in year 1 • Generous referral bonus program • Work life balance (a must!) • Team building, attendance at our annual kickoff each January, and other fun events • Relaxed professional dress code