Southern Home Services
1001 - 5000 employees
🛒 Retail
🏠 Real Estate
👥 B2C
Retail • Real Estate • B2C
Southern Home Services is a nationwide company specializing in providing top-quality home services including air conditioning, heating, air quality, plumbing, electrical, and smart home solutions. The company is focused on acquiring and operating successful home service companies across the United States, ensuring a high standard of workmanship and customer satisfaction. With a team of highly skilled technicians, Southern Home Services aims to handle everything from minor repairs to major service needs, maintaining transparency and fairness in pricing along with flexible financing options. Their commitment to customer-first philosophy is underscored by their fair pricing, superior service, and a satisfaction guarantee.
Regional Operations Support Manager
Job not on LinkedIn
🕒 July 3
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Southern Home Services
1001 - 5000 employees
🛒 Retail
🏠 Real Estate
👥 B2C
Retail • Real Estate • B2C
Southern Home Services is a nationwide company specializing in providing top-quality home services including air conditioning, heating, air quality, plumbing, electrical, and smart home solutions. The company is focused on acquiring and operating successful home service companies across the United States, ensuring a high standard of workmanship and customer satisfaction. With a team of highly skilled technicians, Southern Home Services aims to handle everything from minor repairs to major service needs, maintaining transparency and fairness in pricing along with flexible financing options. Their commitment to customer-first philosophy is underscored by their fair pricing, superior service, and a satisfaction guarantee.
📋 Description
• Audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA • Implement regional cost-containment strategies to improve gross margins and center EBITDA • Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency and technician utilization rates to reduce direct labor costs • Enforce standardized multi-trade flat-rate pricing guides to protect gross margins • Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes • Ensure adherence to SoOps operational blueprint across dispatching, sales, and service • Mandate 100% data compliance within ServiceTitan for accurate regional reporting and KPIs • Audit diagnostic and installation quality protocols to lower recall and return work rates • Ensure safety training completion and adherence to safety protocols • Enforce 'COD' policy, requiring field technicians to collect payment upon job completion • Partner with branch managers to clear outstanding balances and streamline invoicing workflows
🎯 Requirements
• 5+ years of multi-site operations experience or proven track record of operational excellence ideally within a home services platform • Proven success transforming underperforming branches into high-margin, highly compliant business units • Fluent with Microsoft Word, Excel and PowerPoint • Valid driver license with acceptable driving record is required; extensive travel is required including overnight travel. • Excellent written and verbal communication skills.
🏖️ Benefits
• Reliable, Year-Round Work • Weekly Paychecks • Paid Time Off and Paid Holidays • Comprehensive Medical, Dental and Vision Benefits • Company Matched 401k
Apply NowSimilar Jobs
🕒 July 3
Supports day-to-day operations in Clinical Development and Medical Affairs for a biotech company, managing grants, contracts, and advisory boards.
🕒 July 3
Responsible for coaching and training staff members in billing and collections operations. Supporting management with complex inventory and issue resolution while achieving productivity standards in a remote work environment.
🇺🇸 United States – Remote
💵 $22 - $33 / hour
💰 $2G Post IPO debt on 2022-07
⏰ Full Time
🟠 Senior
⚙️ Operations
🕒 July 3
Managed Services Analyst I providing fuel management and accounting for customers at PDI Technologies. Supporting fuel management logistics and reconciliation with a focus on efficiency and customer satisfaction.
🇺🇸 United States – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
🕒 July 3
Operations & Strategy Associate driving analytical initiatives for a health tech company. Collaborating with leadership to support strategic initiatives and improve patient care services.
🕒 July 2
Radiology Operations Navigator coordinating remote command-center workflows for Ohio State’s academic medical center. Monitoring imaging quality, turnaround, communications, reporting, and IT issue resolution across varying shifts.
