Controls Engineer, Technical Support – Nights

Job not on LinkedIn

🕒 September 2

🚗 Michigan, Texas, +2 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 12%

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Logo of KION Group

KION Group

10,000+ employees

Founded 2006

📦 Logistics

💼 Consulting

🏗️ Construction

Logistics • Consulting • Construction

KION Group is a global leader in intralogistics solutions, specializing in warehouse automation and material handling systems. With a strong focus on sustainability, the company is committed to integrating social and environmental factors into its business practices. KION Group operates internationally, providing services and systems for optimizing warehouse processes, including automation and digitalization initiatives. The company has successfully implemented major automation projects, demonstrating significant advances in real-world AI applications. With renowned brands like Linde MH and Dematic, KION Group is dedicated to shaping the future of logistics through innovative and sustainable solutions.

📋 Description

• Participate in the support of semi-complex systems that integrate hardware and software • Provide support in semi-complex material specification, schematic troubleshooting and appropriate follow-up • Recommend ideas related to productivity improvement, cost reduction and improvement in customer satisfaction • Provide troubleshooting expertise to Dematic's customers • Travel 20–30% to different customer locations, which may include weekends and overtime • Work directly with customers remotely using schematics and PLC logic to find and isolate issues

🎯 Requirements

• Bachelor's Degree • 2+ year's experience in a related field providing Customer Service Support • Experience with Allen Bradley Logix PLC controls platforms • Experience with controls hardware troubleshooting • Siemens and Modicon PLC experience a plus

🏖️ Benefits

• Career Development • Competitive Compensation and Benefits • Pay Transparency • Global Opportunities

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