Lending Operations Specialist

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Knock

Knock

11 - 50 employees

Founded 2015

💸 Finance

🏠 Real Estate

💳 Fintech

Finance • Real Estate • Fintech

Knock is a financial technology company that enables homebuyers to leverage the equity in their current homes to purchase new properties before selling their existing ones. Their innovative Knock Bridge Loan™ helps clients make competitive offers by removing the contingency of having to sell their prior home first, thus streamlining the buying and selling process. The company collaborates closely with real estate agents and lenders to provide a unique solution that simplifies the homeownership journey, ensuring customers have access to necessary funds for down payments and other expenses without traditional delays.

📋 Description

• Work in all aspects of the Knock Bridge Loan cycle, from loan setup and disclosures through review, approval, and closing-document preparation • Gather required documentation for processing/underwriting and obtain Initial Closing Disclosure signatures • Verify minimum submission requirements before submitting loans to processing • Issue initial disclosures, revised Loan Estimates, and ICDs in compliance with TRID and APR requirements • Request and review condominium approval documents • Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines • Condition loan files based on applications and supporting documentation • Provide loan status and approval updates internally • Communicate consistently with lending partners, agents, and borrowers • Review title reports and homeowners/flood insurance to protect Knock’s lien position and security interest • Prepare, balance, and electronically send initial closing disclosures • Resolve closing issues accurately and promptly • Prepare and execute lender-fund transfers for disbursement • Coordinate with Loan Assistants, Bridge Loan Specialists, Loan Officers, and settlement partners to meet closing dates • Prepare, verify, reconcile, enter, and update loan information and closing documents • Verify closing disclosures and closings comply with federal, program, lock-confirmation, loan-approval, and program guidelines • Enter information into Meridian Link LOS and obtain missing or updated documentation • Audit signed closing documents before funding • Manage and process a daily pipeline while maintaining company turn times • Support learning, mentor others, and serve as a resource • Take on ad-hoc projects and support the team as needed

🎯 Requirements

• Minimum of 3 years of recent closing experience; additional relevant mortgage experience in processing and/or underwriting preferred • Experience within the last 12 months in the residential loan mortgage industry, particularly handling cash-out refinance transactions • Strong understanding of mortgage regulations from origination to post-closing • Recent experience managing and facilitating a large pipeline of 50 to 60 loans per month • Keen attention to detail • Passion for exceptional customer service • Exceptional written and verbal communication skills • Highly organized and able to manage multiple competing priorities • Strong sense of urgency and track record of thriving in a fast-paced, growth startup environment • Confidence using new technology and familiarity with lending management systems • Commitment to diverse, equitable, and inclusive practices • Proven success working 100% remotely and experience with a distributed, national team • High school diploma or equivalent • Ability to set up and constantly operate a computer • Ability to communicate and exchange accurate information via telephone or internet video applications • Ability to perform essential job functions with or without reasonable accommodation

🏖️ Benefits

• Uncapped incentive plan (bonus) • Top tier medical, dental, and vision benefits for full-time employees starting on the first day of employment • 100% remote work culture • Flexible Paid Time Off for full-time employees • Paid parental leave for all full-time employees: 12 weeks for the birthing parent and 6 weeks for the non-birthing parent • $1,000 annually for professional development • Life, AD&D, and Disability insurance for full-time employees • 401K (noncontributory by Knock) for all employees • $75 monthly allowance for health and wellness • Up to $400 monthly for a co-working space for eligible employees • $100 monthly allowance for home internet, mobile phone, or other communication devices • $2,500 referral bonus for eligible employees • Purpose-driven work improving the homeownership journey • Flexible, people-first remote approach • Supportive, growth-oriented culture • Diverse, inclusive, and respectful workplace

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