Account Manager

Job not on LinkedIn

🔥 11 minutes ago

🇺🇸 United States – Remote

💵 $80k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Koala Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Koala Health is a company dedicated to simplifying pet medication by providing a seamless service that verifies prescriptions, sorts and packages medications, and delivers them directly to customers without any service or shipping fees. Specializing in vet-approved medications and health products, Koala Health ensures pet owners have easy access to necessary treatments such as heartworm prevention, flea and tick control, allergy relief, and digestive health supplements. With a focus on convenience and reliability, Koala Health partners with veterinarians to ensure pets receive the best care possible. Customers can enjoy significant savings on their first orders with various promotional codes and join a community committed to the wellbeing of pets.

📋 Description

• Own implementation and ongoing relationship management for assigned clinic partners • Serve as the primary point of contact during onboarding and post-launch partner success • Drive adoption of Koala workflows and operational best practices • Improve compliance, client engagement, and prescription fulfillment • Collaborate with Pharmacy, Operations, Product, and Growth teams to resolve issues and support partner needs • Monitor partner performance and engagement metrics, identifying risks and improvement opportunities • Support clinics with operational questions, changes, and partnership optimization • Build trusted relationships with practice leaders and staff • Communicate partner feedback, trends, and opportunities to internal stakeholders • Maintain documentation and reporting on partner health, performance, and action plans

🎯 Requirements

• 3+ years of experience in account management, customer success, operations, or practice management in healthcare or vet industries • Experience working with external partners or clients in a relationship-driven role • Strong operational mindset with the ability to manage multiple accounts and priorities simultaneously • Excellent communication and interpersonal skills, with confidence working directly with clinic leadership and staff • Strong organizational skills, attention to detail, and follow-through • Comfort working cross-functionally in a fast-paced, evolving environment • Experience in veterinary medicine, healthcare, or adjacent industries is a strong plus • Consistent availability from 9:00 AM to 5:30 PM Pacific Time, Monday through Friday

🏖️ Benefits

• Mission-driven company helping modernize pet health • Remote-first team that values flexibility and autonomy • Competitive base salary with equity opportunities • Medical, dental, and vision insurance with partial dependent coverage • Unlimited PTO • 401(k) plan • Supportive, collaborative team culture focused on impact

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