Account Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Point C

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Point C is a trusted health benefits partner that delivers meaningful solutions for brokers and their self-funded clients. The company specializes in administering benefit plans, managing medical costs effectively, and ensuring a high-value experience for members. With a focus on vendor integration and data-driven insights, Point C aims to simplify the benefit process while providing access to quality care and innovative mobile tools for its clients and their employees.

📋 Description

• Manage a portfolio of assigned small-group accounts (fewer than 100 lives) to support satisfaction, retention, and long-term partnership • Gather and validate new client information during onboarding; coordinate with Sales for kickoff; maintain accurate records throughout the client lifecycle • Lead kickoff calls and conduct routine client and broker communications; announce client changes internally; open service tickets and keep stakeholders informed • Manage implementation timelines and track work to completion; conduct weekly check-ins with clients and brokers; escalate complex delivery issues • Own the annual renewal process with Director oversight; prepare renewal packages and present plan options to clients and brokers • Resolve routine client service issues and member inquiries; escalate sensitive, complex, or high-risk situations • Coordinate with Operations, Plan Documents, COBRA, and Claims teams; track ticket status and communicate updates • Prepare account reports, meeting agendas, and renewal materials; track open items and monitor account health indicators • Follow account management processes and SOPs; identify procedural gaps and build benefits, product, and regulatory knowledge • Build awareness of Point C Health’s service offerings and competitive differentiators; develop broker relationships; support finalist materials • Establish regular client service touchpoints • Perform other duties as assigned to support client success

🎯 Requirements

• Bachelor’s degree or equivalent related experience • 0-3 years of client management, account management, or similar experience within the TPA, insurance, or employee benefits industry; recent graduates and early-career candidates are encouraged to apply • Developing skills in building relationships with client HR contacts and broker partners • Foundational knowledge of, or strong interest in developing expertise in, self-funded health plans including stop loss, employee benefit programs, and related federal regulations (ERISA, COBRA, HIPAA, ACA) • Strong written, verbal, and presentation skills • Strong organizational skills and attention to detail • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook • Ability to build relationships and interact professionally with client contacts and broker partners • Developing analytical thinking, problem-solving, and decision-making abilities • Self-motivated, coachable, and able to manage multiple priorities with consistent oversight • Ability to travel as needed • Active state insurance license is preferred

🏖️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage • 401(k) retirement plan with employer match • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) • Paid time off (PTO) and disability leave • Employee Assistance Program (EAP) • Certain roles may be eligible for additional compensation, including bonuses and merit increases • Certain roles have the opportunity to receive sales commissions based on the applicable sales commission plan

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume