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Account Manager

🔥 2 minutes ago

🌽 Illinois, Louisiana, +1 more states – Remote

infoinfo

đź’µ $110k - $150k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

Where this job comes from

Posted on Monotype's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Monotype

Monotype

501 - 1000 employees

Founded 1887

📣 Marketing

đź’Ľ Consulting

📦 Logistics

Marketing • Consulting • Logistics

Monotype is a company specializing in font design, licensing, and technology solutions. It offers a comprehensive library of typefaces and provides custom type design services to meet the unique branding needs of its clients. Monotype serves a wide range of industries including automotive, gaming, and media through its font solutions. Additionally, Monotype provides font pairing tools, APIs for developers, and collaborates with creative partners to explore typographic trends globally. The company is committed to enhancing digital branding and ensuring legibility across various platforms and devices.

đź“‹ Description

• Act as a subject matter expert for key brand clients • Conduct outbound prospecting and maintain key relationships to educate current and potential clients on products and services • Develop and maintain strong relationships with key stakeholders to drive customer satisfaction and retention • Understand clients' business objectives and challenges to position products and services as solutions • Identify upselling and cross-selling opportunities • Collaborate with the broader sales team to develop tailored solutions • Organize, track, and maintain client account, contact, and prospect information in the CRM database • Manage contract renewals while maximizing revenue potential • Analyze market trends and competitive landscapes to identify account growth opportunities • Develop strategic account plans for achieving revenue targets • Collaborate with marketing, product, and customer support teams • Gather client feedback on product performance, customer service, and satisfaction • Identify and mitigate churn risks • Analyze territory sales and metrics data to evolve strategy • Maintain a retention rate of 90%+

🎯 Requirements

• Business degree required • 4-7 years previous Sales experience required • Proven track record of meeting/exceeding sales quotas and maintaining high retention rates • Previous experience within software, technology, publishing, media, advertising, or design market segments preferred • Excellent verbal and written communication and presentation skills • Experience planning and implementing Account and Territory Management strategies • Excellent contract negotiation skills • Travel required 25% • Understanding of CRM technology • Experience with Salesforce preferred

🏖️ Benefits

• Extensive development and training offerings • Highly engaged Events Committee to keep work enjoyable • Competitive Medical, Dental, and Vision Coverage • Flexible work arrangements • Unlimited vacation and sick time • Generous 401k match

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