Strategic Account Manager

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Körber

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

Körber is an international leading technology group with over 12,000 employees in more than 100 locations worldwide. The company operates in four key business areas: Digital, Pharma, Supply Chain, and Technologies. Körber focuses on developing innovative products, solutions, and services aimed at technological leadership and sustainability. It is committed to implementing sustainability initiatives, achieving net-zero CO₂ emissions by 2040, and maintaining high standards in ecodesign and lifecycle assessments. Körber is recognized for its strategic ecosystem partnerships, particularly in the pharma and biotech industries, and is involved in the fields of manufacturing logistics, artificial intelligence, and automation technologies.

📋 Description

• Drive strategic account strategies and serve as the lead point of contact for customer account management matters • Develop and implement global account strategies for strategic accounts within the Pharma, Biotech, and Cell & Gene industries • Centrally manage customer relationships and interfaces, including customer satisfaction, strategic global topics, escalations, and contract management • Create value solutions and quantify value for key customers, working with Product Management to further develop the product portfolio • Provide management support and management consulting to customers for global MES programs • Report to executive management regarding corporate and business objectives for assigned key accounts • Advance the Strategic Account Management methodology • Communicate monthly and quarterly initiative progress to internal and external stakeholders • Collaborate with internal and external resources • Forecast and track key account metrics

🎯 Requirements

• Strong track record of sales in the MES space • 5–10 years of sales experience • Excellent verbal and written communication skills • Ability to communicate precisely and effectively from department to C-level • Strong decision-influencing and negotiation skills • Ability to collaborate in a team environment and drive results within a matrix organization • Ideally, experience working as part of a global team • Ability to align short-term objectives with overall strategic goals • Superior ability to remain composed and organized in a high-paced work environment • Self-motivated, energetic, and enthusiastic personality • Experience defining and delivering IT projects in the regulated industry • Willingness to travel to customer sites and corporate office locations • Experience with CRM software and MS Office • IPMA/PMP certification is a plus

🏖️ Benefits

• Modern work environment with open culture towards improvements and new ideas • Part of a global operating company with a wide customer basis and growing business • International cooperation within group-expert network to implement corporate-wide concepts • Team focused on customer requirements • Attractive compensation package including health, dental, vision insurance and retirement plan