Senior Salesforce Consultant – Patient Services

🔥 15 minutes ago

🇺🇸 United States – Remote

💵 $128k - $175k / year

⏰ Full Time

🟠 Senior

🌐🧑‍💼 Salesforce Consultant

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Komodo Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $220M Series E on 2021-03

Healthcare • Consulting • Logistics

Komodo Health is a data-driven healthcare technology company that leverages comprehensive patient-encounter data, innovative algorithms, and clinical expertise to transform healthcare challenges into meaningful insights. With their Healthcare Map, Komodo Health provides a precise view of the U. S. healthcare system, offering software applications such as MapExplorer™, MapAI™, Komodo Drug Projections, and more to improve clinical, commercial, and patient engagement outcomes. Their solutions help quantify scientific engagement, mine insights from patient journeys, and enhance the precision of healthcare strategies, ultimately reducing the burden of disease and advancing technology use in healthcare.

📋 Description

• Design and architect solutions for customers • Solve key business challenges and ensure customer needs are met • Partner with customers and internal team members to deliver high-quality solutions • Define and develop comprehensive solutions by coupling industry knowledge with technology understanding • Lead end-to-end architecture of Salesforce solutions for pharmaceutical grant programs • Design system and data architectures for complex pharmaceutical grant workflows, including calls for proposals, sponsor review, clinical trial funding, and post-award compliance tracking • Develop solution blueprints for grant eligibility, document management, contract lifecycle management, and audit trails for regulatory reporting • Build business applications for healthcare and life sciences customers • Build relationships with customer sponsors and stakeholders to identify future opportunities and develop an industry network • Stay current with pharmaceutical grants business challenges, trends, market conditions, regulatory requirements, and competitive landscape • Lead detailed customer requirements-gathering sessions and document comprehensive requirements with the delivery team • Determine solution designs, including Salesforce components, data and application integration, and third-party tool selection • Lead configuration specialists and business analysts in creating and documenting solutions • Lead customers through design reviews to refine and iterate solution designs • Participate in customer training sessions and implementation initiatives • Integrate AI into daily work, including summarizing documents, automating workflows, and uncovering insights

🎯 Requirements

• Deep domain expertise in the pharmaceutical industry, clinical trial sponsorships, or healthcare/life sciences compliance • Experience designing solutions for global pharma companies, government-funded research programs, or contract research organizations • At least 3+ years focused on Salesforce architecture within life sciences or pharma organizations • Proficiency designing scalable Salesforce solutions that meet pharma business needs and data integration • 5+ years of expertise documenting current-state business processes, identifying gaps and improvement areas, simplifying complex processes, and recommending future-state processes and system designs • Ability to design and configure scalable solutions to meet client business needs • Experience leading functional and technical teams through full Salesforce project lifecycles • Proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs • Ability to teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build • Excellent cross-team communication and collaboration skills • Professional experience in life sciences consulting, ideally pharmaceutical, with exposure to Commercial Operations, Medical, or Patient Services projects • Experience working with IT infrastructure teams and designing integrations including email, SMS, telephony, and master data management • Salesforce Platform App Builder certification • Salesforce Platform Administrator II • Familiarity with pharma transparency, grant reporting standards, AppExchange grants-management tools, and Veeva or other industry platforms • Salesforce Certified Agentforce Specialist • Salesforce Certified Data Cloud Consultant

🏖️ Benefits

• Performance-based bonuses may be available • Equity awards may be available • Comprehensive health insurance • Dental insurance • Vision insurance • Flexible time off and holidays • 401(k) with company match • Disability insurance • Life insurance • Leaves of absence in accordance with applicable state and local laws and regulations and company policy • Hybrid work model with flexibility and intentional in-office rhythms for hub-based employees

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