Director of Resident Maintenance

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $160k - $180k / year

⏰ Full Time

🔴 Lead

👔 Director

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Logo of KPI Integrated Solutions

KPI Integrated Solutions

201 - 500 employees

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

Consulting • Food & Beverage • Healthcare

KPI Integrated Solutions is a company specializing in providing end-to-end warehousing and distribution solutions. They offer services that range from supply chain consulting, customized automation design, to system integration, all tailored to transform operations by blending advanced technologies. The company is dedicated to optimizing warehouse operations through engineered solutions, increasing productivity, enhancing efficiency, and reducing labor reliance. They serve a variety of industries, including food and beverage, pharmaceuticals, retail, and e-commerce, by utilizing technologies such as AGVs & AMRs, conveyor systems, robotic picking, and warehouse software. KPI Integrated Solutions focuses on improving distribution performance with goals of maximizing throughput, expanding capacity, and ensuring reliability through their comprehensive suite of services and technologies.

📋 Description

• Provide strategic leadership, operational oversight, and P&L accountability for Resident Maintenance operations • Ensure highly automated, multi-million-dollar warehouse systems (AS/RS, conveyor systems, AGVs) run with maximum reliability and minimal downtime • Lead a distributed network of Resident Maintenance Managers, Site Managers, and automation technicians • Lead resident maintenance teams to ensure proper operation and maintenance of deployed solutions • Challenge teams to solve problems creatively and improve service delivery • Collaborate with leaders in Engineering, Customer Support, Commissioning, Sales, and Marketing • Serve as the escalation point for customers in Resident Support Models • Oversee a portfolio of complex customer sites utilizing advanced material handling systems • Standardize preventative, predictive, and corrective maintenance programs across sites • Serve as senior escalation point for client partners • Conduct performance reviews and ensure compliance with SLAs and KPIs • Manage Resident Maintenance P&L, resource allocation, contract optimizations, and spare parts procurement • Partner with Sales to develop headcount, skills, RACI, job descriptions, and operational requirements for new site deployments and launches • Enforce zero-harm safety culture and compliance with OSHA, local regulations, and internal operating procedures • Leverage CMMS data and data-driven analytics to identify inefficiencies and optimize asset life and labor • Build, mentor, and upskill engineering and technical workforce • Supervise Regional Managers and Site Managers of large facilities

🎯 Requirements

• Bachelor’s degree in mechanical, Electrical, Industrial Engineering • Minimum of 10+ years’ experience in engineering leadership within high-speed manufacturing, supply chain logistics, distribution centers, or industrial material handling • Reliability Engineering background • Ability to discuss key metrics MTTR, MTBF, etc. • Deep technical understanding of automated warehouse environments, complex conveyor systems, robotics, controls, and PLCs • Advanced familiarity with modern CMMS tools (i.e. MaintainX, EAM, etc.) and data tracking tools to optimize preventative workflows • Excellent communication skills with the ability to negotiate through extreme high-pressure situations with customers • Strong customer focus and ability to build relationships, establish trust, respect, competence, and confidence effectively and quickly • Willingness to travel up to 30-40% to oversee site startups, audit sites, and meet with critical customer stakeholders

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Health Care Concierge Service • 401(k) Retirement Plan (Pre-tax & Roth) • Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability • Voluntary Life & AD&D Insurance • Voluntary Accident, Critical Illness & Hospital Indemnity Insurance • Milk Stork Program • Wellness Program with gift card redemption and wellness challenges • Paid Time Off (Vacation, Sick & 10 Holidays) • Training & Development

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