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Community Lead

🕒 September 23

🇺🇸 United States – Remote

💵 $83k - $166k / year

⏰ Full Time

🟠 Senior

👫 Community Manager

Where this job comes from

Posted on Kraken Digital Asset Exchange's careers page, not through a job board

First seen by Remote Rocketship September 23

Still open on Kraken Digital Asset Exchange's site. Checked 6 hours ago.

Logo of Kraken Digital Asset Exchange

Kraken Digital Asset Exchange

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Participate actively in Discord, Telegram, X, TradingView, Reddit, and relevant group chats • Provide rapid, accurate communication during chain halts, listings, and major market movements • Build and manage ambassador and power-user programs for market makers, quant desks, and high-volume traders • Run AMAs, live trading sessions, feature launches, competitions, and post-mortems • Gather product feedback and communicate issues to Product, then close the loop with the community • Write threads on microstructure, feature teardowns, and release notes • Measure sentiment, share of voice, community-sourced signups, and retention • Support and grow the Kraken Pro trading community

🎯 Requirements

• Actual trading experience, including familiarity with funding rates, maker/taker economics, slippage, and latency • 3+ years running community or social for a product with a technical, skeptical audience • Experience in crypto, fintech, gaming, or developer tools • Strong short-form and long-form writing skills • Experience building a community or social presence from a standing start • Ability to operate independently without extensive approval processes • Comfort with ambiguity in a fast-shipping, frequently reorganizing company • Willingness to complete job-related skills or work-style assessments as part of the hiring process

🏖️ Benefits

• Equity program • Bonus program • Wellness allowance • Medical, dental, and vision benefits [US Only] • 401(k) benefits [US Only]

Apply Now

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