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Organizational Change Management Consultant

🕒 September 16

🗽 New York – Remote

infoinfo

💵 $172.4k - $327.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📚 Learning and Development

Where this job comes from

Posted on Kyndryl's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on Kyndryl's site. Checked 41 minutes ago.

Logo of Kyndryl

Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Lead or manage organizational change management activities for high-complexity, transformational, or program-wide changes • Synthesize direction from multiple sources in a highly matrixed organization • Work with sponsors and business owners to understand change goals and translate them into organizational impacts • Lead or help manage OCM resources within the work stream • Help mature OCM processes and tools • Assess and manage adoption-related risks • Assess audience readiness, identify people-side risks and resistance, evaluate results, and present findings • Develop actionable change management strategies • Develop and manage communication and training plans across various channels and audiences • Oversee communication deliverables and coordinate messages that prepare users to adopt changes • Oversee training-material development or coordinate training resources • Deliver training as needed • Identify resistance or performance gaps and implement responsive actions • Build senior-level relationships and drive value-based outcomes with industry clients and Kyndryl account teams • Lead small teams of practitioners across multiple consulting projects

🎯 Requirements

• Bachelor's degree or equivalent experience leading OCM • 8+ years of experience supporting an organizational change management effort • Solid understanding of how people go through change and the change process • Ability to interact with leadership and staff at all levels • Ability to establish and maintain strong relationships • Strong problem solving and root cause identification skills • Excellent communication and interpersonal skills • Excellent active listening skills • Proficient using Microsoft Office • Formal training in an organizational change methodology preferred • Ability to clearly articulate messages to a variety of audiences using various channels • Ability to develop and deliver clear, concise training materials • Strong meeting facilitation and presentation skills • Familiarity with project management approaches, tools and phases of the project lifecycle

🏖️ Benefits

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Be Well programs supporting financial, mental, physical, and social health • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning experiences • Personalized development goals and continuous feedback • Flexible, hybrid-friendly culture

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