Credit & Collections Specialist I

🔥 13 hours ago

🌲 North Carolina – Remote

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💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Labcorp

Labcorp

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $2G Post-IPO Debt - LabCorp on 2024-09

Healthcare • Pharmaceuticals • Biotechnology

Labcorp is a global leader in laboratory services, diagnostics, and drug development. The company provides testing, data and scientific insights to doctors, hospitals, pharmaceutical companies, researchers and patients, reaching more than 160 million patients annually. Labcorp operates a large global laboratory footprint with roughly 71,000 employees across 100+ countries and invests in advanced technologies (including AI and digital solutions) to accelerate drug development, support precision medicines (such as cell and gene therapies and oncology diagnostics), and inform clinical decision-making.

📋 Description

• Follow SOPs to reduce aging accounts receivable balances over 60 days • Contact customers by phone, email, and/or letters • Handle sensitive information confidentially • Prepare account-resolution updates for various levels of leadership • Document all activities and attempts to reduce balances • Prepare placement packages for outside attorneys for possible litigation • Communicate by telephone with operations management, physicians, attorneys, and internal customers • Use tools to obtain improved billing information • Research and evaluate complex projects and assignments to identify and measure financial implications • Analyze and determine areas for process improvement and education

🎯 Requirements

• High School Diploma or GED or equivalent • 1 year of work experience in a call center, customer service, collections, or healthcare billing-related work experience • Prior work experience with meeting deadlines and weekly goals • Proficiency in Microsoft Office products, including but not limited to Excel • Ability to compile and organize data • Critical thinking skills and a basic understanding of medical and computer skills • Ability to work independently and manage time effectively • Dedicated, quiet workspace free from distractions • Internet download speed of at least 50 Mbps (no satellite internet) • Equipment must be connected via Ethernet (Wi-Fi, mobile routers, or hotspots are not supported) • Monday–Friday availability, 8:00 AM–5:00 PM EST

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan

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