Customer Success Representative

Job not on LinkedIn

🔥 28 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $53.6k - $80.5k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lamb Weston

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏭 Manufacturing

🍽️ Food & Beverage

🛒 Retail

Manufacturing • Food & Beverage • Retail

Lamb Weston is a leading provider of frozen potato products, offering a wide range of fries, sweet potatoes, and appetizers. With a focus on quality and innovation, Lamb Weston serves retail and foodservice customers globally. The company is known for its seasoned fries and its commitment to sustainability, providing products that stay crispy and meet diverse culinary needs. Lamb Weston also offers resources and solutions to help restaurants and operators enhance their menus and improve customer satisfaction. The company operates worldwide, emphasizing local growing practices and sustainable packaging. With over 70 years in the industry, Lamb Weston continues to deliver high-quality potato products to delight its customers.

📋 Description

• Generate, vet, and qualify digital, distributor, and inbound leads • Serve as the first point of contact and capture critical customer information • Manage small accounts through pipeline tracking, conversion, and appropriate handoff to Sales • Maintain accurate customer and operator data in Salesforce • Drive retention through proactive engagement, post-sale loyalty tactics, and win-back efforts • Identify early churn risks and represent the voice of the customer • Support Sales with pre-call preparation, insights, presentations, pricing guidance, samples, and menu inspiration • Partner with Marketing on campaigns, field-ready materials, and innovation launches with follow-up • Act as a connector across teams to drive alignment and solution-focused execution • Support distributor and operator partnerships through collaboration, training, and education • Enable growth through promotions, innovation support, insights, and operational coordination • Provide foodshow support when needed to help drive engagement and execution

🎯 Requirements

• 1–2 years of related sales or customer-facing experience in the foodservice industry • Bachelor’s degree in business, Marketing, or a related field preferred • Understanding of Microsoft Office Suite, CRM platforms, and Canva • Comfortable learning and using new technologies • Strong written and verbal communication skills with the ability to influence and negotiate • Fluency in English required • Demonstrated business and financial management skills with a strategic, results-oriented mindset • Proven customer-centric approach with a strong focus on delivering an exceptional customer experience • Willingness to travel up to 15% (local with occasional overnight)

🏖️ Benefits

• Health insurance benefits: Medical, Dental, Vision • Flexible Spending Accounts for Health and Dependent Care • Health Reimbursement Accounts • Well-being programs including companywide events and a wellness incentive program • Paid Time Off • Industry leading 401(k) plan with generous company contributions • Financial Planning Services • Employee Stock purchase program • Health Savings Accounts • Life and Accident insurance • Family-Friendly Employee events • Employee Assistance Program services – mental health and other concierge type services • Compensation and bonus incentive programs

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