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Tongan Interpreter

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $1 / hour

⏱ Part Time

đźź  Senior

đź”´ Lead

🌎 Translator / Interpreter

Where this job comes from

Posted on LanguageLine Solutions's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of LanguageLine Solutions

LanguageLine Solutions

10,000+ employees

Founded 1987

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

đź“‹ Description

• Handle on-demand telephone interpreting calls between Tongan and English speakers • Render accurate concepts and meanings according to established interpretation protocols • Interpret across healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and 911 settings • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions • Maintain a professional, courteous, neutral, and objective demeanor • Remain calm during sensitive or emergency calls, including 911 calls • Maintain punctuality and availability during work hours • Follow client instructions and interpretation protocols • Use appropriate terminology and understand procedures across multiple industries • Demonstrate cultural sensitivity in a diverse environment • Respond promptly to interpreting sessions and meet company service standards during extended calls or high call volumes • Work from a quiet and secure home office • Verbally interpret; the position does not involve written translation

🎯 Requirements

• Fluency in Tongan and English and skilled in the associated cultural dynamics • Ability to provide cultural competency and assess regional and accent differences • Excellent listening, retention and note-taking skills • Ability to remain neutral and objective during sensitive conversations • Ability to adapt to LanguageLine Solutions technology enhancements • Must be at least 18 years of age • Legally authorized to work in the United States • Must have work authorization that does not now or in the future require visa sponsorship • High school diploma or equivalent • Dedicated personal device for business purposes • Desktop/laptop computer with Windows, MacOS, or ChromeOS, or acceptable tablet/smartphone • High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms • Access to a quiet space free from background noise or distraction • Ability to operate a keyboard and mouse and remain stationary in front of a computer most of the workday • Ability to operate company-provided software and systems • Sufficient manual dexterity to type or write • Ability to lift up to 26 lbs • Ability to read and write the requested languages highly preferred • Education or work experience in language-related fields preferred • Post-offer pre-employment background check and/or drug screen may be required based on location

🏖️ Benefits

• Employee Referral Program • Advancement opportunities within the organization • Interpreter support • An inclusive and diverse work environment • Training and opportunities to develop new skills • Support from a Senior Language Specialist and Interpreter and Technology Help Desks • Independent contractor position; not eligible for employee benefits

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