Renewal Manager

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Leadership Connect

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Leadership Connect is a public sector decision intelligence service focused on helping organizations build and maintain connections within the government. Their flagship product provides tools for making government connections and enriching CRM systems with unique data, including government contact data. They offer services such as contracting opportunities and award analysis, stakeholder mapping, and legislation intelligence. Leadership Connect is trusted by government agencies, government contractors, think tanks, and higher education institutions for their reliable and up-to-date data on government decision-makers and influencers. They are known for their Salesforce integration, which helps clients incorporate this data into their CRM environments efficiently.

📋 Description

• Own contract administration and renewal workflows for the team • Manage renewal calendars, review upcoming renewals and auto-renewals, keep Account Directors on task, partner with Revenue Operations on contract updates and amendments, and upload executed agreements to SharePoint • Monitor accounts for retention risk by tracking engagement and usage signals and flagging churn risk • Personally manage a book of on-demand accounts, including renewals, auto-renewals, account planning, pricing conversations, and Salesforce opportunity updates • Provide client onboarding and training support and position product value with client decision-makers • Document renewal conversations in Salesforce and maintain transparent account, opportunity, and risk information • Coordinate client billing contacts and liaise with Finance • Collaborate with Client Success on account hygiene, user activation/deactivation, account assignment, and upsell opportunities • Report to Revenue Operations and work closely with Sales Leadership, Client Success, and Finance

🎯 Requirements

• 2+ years of contract administration or renewal management experience, ideally in a B2B subscription business model • Client success management background is a strong plus, though not required • Ability to coordinate workflows, track deadlines, and follow up persistently and diplomatically • Detail-oriented documentation practices and strong Salesforce account hygiene • Client-focused communication skills, including value positioning, handling renewal pushback, and navigating cancellation conversations • Highly organized, with ability to manage a personal book of accounts alongside team-wide renewal workflows • Bachelor’s degree in Business Administration, Public Policy, Marketing, or a related discipline, or equivalent experience • Comfortable working effectively in a remote environment

🏖️ Benefits

• Awesome medical insurance plan • Dental Insurance • Life & Disability insurance • Flexible spending accounts • Unlimited PTO! • Eleven Paid Holidays • $3,000 Employee Referral Program • Employer contribution to 401(k) plan • Rewards and recognition programs • Regular team-building events and happy hours • Weekly CEO-led town halls • Flexible PTO policies