Account Manager, Customer Success

🕒 August 27

🏄 California, Colorado, +6 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🎰 Nevada – Remote 🗽 New York – Remote 🦀 Maryland – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 50%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 79 days.
• Jobs at this company usually fill in 29 days.
• Reposted 2 times.
• No salary listed.

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LeadVenture™

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations.

📋 Description

• Develop professional relationships with dealership clients • Guide dealers in improving online presence through websites and digital marketing solutions • Maintain customer relationships, build value, and retain customers • Sell additional marketing and add-on website services • Communicate service implementation and value to dealers • Drive website traffic, qualified leads, and customer results • Understand LeadVenture/Room 58 website and marketing products and services • Perform monthly reporting calls with clients • Manage assigned accounts with focus on revenue growth and retention • Provide exceptional customer service and product training • Consult on marketing and website best practices • Assess and monitor website and marketing services for quality and success • Provide proactive solutions to increase website traffic and leads • Work with the Site Production Team on client onboarding and website launch • Handle customer comments, provide solutions, and follow up on resolutions • Maintain customer interaction records, process accounts, and file documents • Identify retention risks and proactively eliminate them

🎯 Requirements

• 2+ years of customer service experience • 1+ year of digital marketing experience preferred • Experience working with a CRM preferred • Excellent time-management and organizational skills • Strong communication and interpersonal skills • Adaptable, energetic, team-player attitude • Ability to type 45 wpm • Ability to multitask efficiently • Proficiency in Microsoft Word, Excel, and Outlook • Working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly • Candidates cannot be located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington

🏖️ Benefits

• Educational opportunities to update job knowledge • AI-assisted hiring process with human final decision-making (process disclosure, not a compensation benefit)

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