Principal – Value Realization

Job not on LinkedIn

🔥 39 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $170k - $200k / year

⏰ Full Time

🔴 Lead

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League

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

League is a leading healthcare technology company that provides a platform designed to transform the healthcare consumer experience. Its platform offers digital infrastructure for data-driven, personalized consumer interactions, enhancing engagement and satisfaction for health plans, payers, and providers. League's solutions focus on creating innovative member experiences, acting as a digital destination for consumer health, and providing omni-channel patient experiences. With a focus on data security and compliance, the platform supports personalized care and modernizes healthcare interactions using data and AI. Additionally, League collaborates with partners to enrich the healthcare ecosystem and facilitates technology teams in developing their own solutions through its developer program.

📋 Description

• Own the post-sales Value Realization workstream across League's full customer portfolio • Pick up pre-sales business cases at contract go-live and measure committed outcomes through the full contract term • Translate pre-sales value commitments into post-sales measurement frameworks with KPIs, leading indicators, and lagging indicators • Lead value review sessions with customer executive stakeholders, co-presenting performance data with account managers • Narrate business outcomes League has enabled • Partner with account teams to identify value gaps, at-risk accounts, and expansion signals • Build and maintain a library of value stories, benchmarks, and proof points • Develop scalable frameworks, templates, and playbooks for post-sales value realization programs • Collaborate with Product and Solution Engineering on product roadmap and solution design feedback • Stay current on digital health, payor, provider, benefits administration, and member engagement trends • Present findings and recommendations to senior internal and external stakeholders • Ensure access management, execute security policies, report incidents or violations, and comply with Information Security Policies • Use AI tools in daily workflows while reviewing outputs for accuracy, bias, and quality • Identify workflow improvements through responsible AI use and maintain data responsibility and security awareness

🎯 Requirements

• 6+ years of experience in healthcare analytics, actuarial science, health economics and outcomes research (HEOR), or health informatics • Experience ideally within a health plan, health system, HEOR consultancy, or health-tech company • Management consulting or strategic account management background is a plus but not a substitute for quantitative healthcare experience • Ability to operationalize pre-sales ROI commitments into post-sales measurement frameworks, including ROI models, KPI dashboards, and value tracking programs for complex enterprise customers • Strong analytical skills with customer data, utilization metrics, and engagement analytics • Exceptional executive communication and storytelling skills for C-suite audiences • Experience with large, matrixed organizations (Fortune 500 or equivalent) • Proven ability to work cross-functionally with Product, Engineering, Sales, and Customer Success teams • Experience in digital health, employee benefits, consumer engagement, or health insurance strongly preferred • Startup and/or growth-stage technology experience is a plus • Comfort owning high-stakes engagements end-to-end • Demonstrated experience using AI tools in a practical, responsible way • Curiosity and openness to experimenting with new technologies • Ability to balance efficiency with quality and sound judgment

🏖️ Benefits

• Bonus, equity and benefits are provided in addition to the base salary range (specific details not stated) • Flexible Remote Days: 10 or 20 days each quarter depending on distance to the Toronto office • Remote-eligible work arrangements for roles based anywhere in Canada or the US • AI tools and AI-native ways of working • Reference and background checks as part of the hiring process

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