CRM Specialist

Job not on LinkedIn

🔥 29 minutes ago

🇺🇸 United States – Remote

💵 $60k - $67.5k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Leap

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏗️ Construction

🤝 B2B

SaaS • Construction • B2B

Leap is an all-in-one software platform for roofing and remodeling contractors. It combines CRM, in-home estimating (SalesPro), proposals/contracts, financing, production tracking, crew scheduling, material ordering, invoicing and payment processing so contractors can run the entire job from first inspection to final payment. Built by people who ran home improvement businesses, Leap targets roofers, remodelers and related residential construction trades and integrates with industry tools like EagleView, QuickBooks, CompanyCam and financing partners.

📋 Description

• Lead engaging, hands-on customer training sessions via Zoom • Manage customer onboarding projects from initiation through completion • Provide backend training and configure software settings to customer requirements • Address customer requests by developing solutions that meet business needs • Apply project management practices, including time tracking and maintaining detailed project plans • Identify and mitigate potential issues, risks, and concerns during onboarding • Help develop and execute customer education programs • Collaborate with Customer Success departments to configure customer accounts • Deliver a positive, seamless customer onboarding experience and support customer satisfaction

🎯 Requirements

• 1–2 years of experience using, supporting, or troubleshooting web-based applications • 1–2 years of experience in an external client-facing role • 1–2 years of experience with software implementation; familiarity with CRM tools preferred • 1–2 years of project management experience • Fluency in English and Spanish required • Excellent written and verbal communication skills • Strong technical, analytical, and troubleshooting skills • Strong organizational skills and ability to manage multiple tasks and projects simultaneously • Exceptional attention to detail and accuracy • Ability to prioritize tasks and manage workload efficiently in a high-volume, deadline-driven environment • Associate's degree or Bachelor's degree required • Prior experience with retail home services, contractor-focused, field service businesses, or a closely related industry strongly preferred

🏖️ Benefits

• Affordable health and wellness coverage, starting the first of the month following hire date • 401(k) company match • Flexible Time Off (FTO) policy • 10 paid sick days • 8 paid company holidays • Employee Assistance Program (EAP) • LifeMart discounts on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more • MoveSpring wellness app with step challenges, workout content, meditation tools, and wellness blogs • Culture and team-building activities, including team events, challenges, company traditions, and Annual Summit

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume