Clinical Outcomes Specialist

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🇺🇸 United States – Remote

💵 $100k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Leap

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

⚕️ Healthcare Insurance

🤝 B2B

💰 $1M Venture Round - LEAP HEALTH on 2024-03

Healthcare Insurance • B2B

Leap is the only transparent specialty infusion benefit solution for employers. It eliminates hidden drug markups and provides end-to-end coordination of specialty infusion care — from pharmacy sourcing to in-home nursing — to reduce specialty drug costs and simplify the patient experience. Leap serves self-funded employers, brokers/consultants, and patients with a tech-enabled care model that cuts infusion spending, improves engagement, and delivers in-year hard-dollar savings.

📋 Description

• Build and maintain Leap's outcomes framework across adherence, safety, patient-reported outcomes, and disease-specific clinical measures. • Define metric definitions, denominator and numerator logic, inclusion criteria, calculation methods, and validity standards. • Align outcomes methodologies with recognized specialty pharmacy, home infusion, and quality measurement standards where appropriate (e.g., NHIA quality measures and other industry benchmarks). • Maintain clear documentation of metric definitions, methodology updates, and the rationale for changes over time. • Define and stand up Leap's safety event taxonomy and reporting approach across infusion reactions, treatment interruptions, escalation events, near-misses, and other clinically relevant incidents. • Own the clinical review and quality assurance process supporting accurate safety event capture from clinical documentation and operational workflows. • Produce recurring safety trend reports for clinical leadership, including root-cause themes, emerging risks, and recommendations for process improvement. • Build patient-level adherence monitoring across therapies, conditions, and populations. • Define infusion-specific adherence methodology — persistence, schedule conformance, dose fidelity, treatment completion, and tolerability — rather than retail-pharmacy measures like PDC or MPR, which weren't built for HCP-administered infusion therapy. • Build a risk-flagging process that identifies patients at elevated risk for treatment interruption or discontinuation, incorporating signals such as missed infusions, delayed authorizations, site-of-care disruptions, and medication access barriers. • Partner with care teams to operationalize proactive outreach triggers for at-risk patients. • Select, adapt, and implement validated patient-reported outcome instruments appropriate for specialty infusion populations where clinically appropriate. • Partner with Engineering and Clinical Operations to implement survey delivery workflows and structured response capture. • Analyze and interpret outcomes data to generate clinically defensible evidence of program impact. • Produce outcomes reporting and evidence packages supporting employer reporting, client QBRs, payer discussions, and manufacturer partnerships.

🎯 Requirements

• 3+ years of experience in specialty pharmacy, managed care, specialty therapeutics, home infusion, pharmaceutical outcomes, or specialty benefit management. • Direct experience with specialty disease states and specialty medication management. • Demonstrated experience contributing to or owning a clinical outcomes, adherence, quality, or safety measurement effort. • Strong analytical capabilities, with the ability to define metrics, identify data sources, validate methodologies, and independently develop measurement approaches. • Experience interpreting and quality-assuring structured clinical data from an EHR, care management, or pharmacy system. • Ability to operate effectively in ambiguous environments and build process from first principles. • Strong written and verbal communication skills, with the ability to explain methodologies and findings to both clinical and non-clinical audiences. • PharmD, MPH, RN, or other relevant clinical or population health training (preferred).

🏖️ Benefits

• *At Leap, we are committed to providing competitive total rewards packages including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.*