Records Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Learning Network

Learning Network

201 - 500 employees

📚 Education

☁️ SaaS

Education • SaaS

Learning Network is an education services organization that combines people, technology, and instructional expertise to offer online courses, a learning management platform, and comprehensive student support. The organization provides enrollment management, curriculum and instruction, assessment, and marketing and communications to grow student, parent, and educator communities. Learning Network emphasizes integrity, commitment, and community while delivering an award‑winning curriculum, an intuitive learning platform, and full-service enrollment and academic support.

📋 Description

• Ensure every student record is accurate, complete, compliant, and processed with exceptional attention to detail • Obtain, review, verify, and maintain academic records from previous educational institutions • Proactively acquire and follow up on outstanding records and resolve missing or incomplete documentation • Partner with students, families, schools, and internal departments throughout the student record lifecycle • Verify records meet admissions requirements before approving enrollment • Process enrollment verifications, transcript requests, withdrawals, truancy documentation, Special Education records, and other student record transactions • Maintain complete and accurate documentation of record activity • Identify discrepancies, resolve record issues, and escalate concerns when appropriate • Safeguard student information in accordance with FERPA, district policies, and record-management best practices • Participate in professional development, team meetings, and continuous process improvement initiatives • Provide professional, empathetic, white-glove service to students, families, and colleagues • Perform other duties as needed to advance the company mission

🎯 Requirements

• Bachelor’s degree in Education, Human Services, Business, Communications, or related field (preferred), or equivalent combination of education and experience (required) • Minimum of one (1) year of experience working in records management, education administration, student services, customer service, or a related administrative environment (required) • Experience providing exceptional customer service while balancing multiple priorities (required) • Ability to pass required background checks (required) • Strong interpersonal, written, and verbal communication skills • Exceptional attention to detail • Strong organizational and time management skills • Strong analytical and problem-solving skills • Ability to exercise sound judgment and maintain strict confidentiality with sensitive student information • Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy and productivity • Proficiency with Mac OS, Google Workspace, learning management systems, and task tools such as Asana • Willingness and ability to travel to assigned testing locations for proctoring • Reliable high-speed internet and a private remote workspace • Fixed availability from 8:30 a.m. to 5:30 p.m. Mountain Time, year-round • At least 40 hours per week • No concurrent work during scheduled hours; outside employment requires prior written approval

🏖️ Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month • Personal paid time off in addition to major holidays • Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance 100% paid by the employer • 401(k) with employer dollar-for-dollar matching of employee contributions up to 6% of employee earnings • Remote work from a private, professional, distraction-free workspace

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