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Student Enrollment Advisor

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $18 - $21 / hour

⏰ Full Time

⚪️ Entry-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Learning Network's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Learning Network

Learning Network

201 - 500 employees

📚 Education

☁️ SaaS

Education • SaaS

Learning Network is an education services organization that combines people, technology, and instructional expertise to offer online courses, a learning management platform, and comprehensive student support. The organization provides enrollment management, curriculum and instruction, assessment, and marketing and communications to grow student, parent, and educator communities. Learning Network emphasizes integrity, commitment, and community while delivering an award‑winning curriculum, an intuitive learning platform, and full-service enrollment and academic support.

📋 Description

• Build trusted relationships with prospective students and families throughout the enrollment journey • Guide families through enrollment with clarity, urgency, and care • Monitor family engagement and proactively address questions, concerns, and enrollment barriers • Deliver exceptional service in every interaction • Manage daily communications through phone calls, texts, emails, tickets, and other channels • Conduct proactive outreach and maintain consistent follow-up • Build rapport through active listening and discovery questions • Educate families on school programs, enrollment requirements, educational options, and student supports • Guide families through accurate, complete, and timely enrollment applications • Maintain precise records of conversations, enrollment progress, and next steps • Meet or exceed enrollment, responsiveness, productivity, and quality assurance expectations • Collaborate with peers and leaders to create a seamless enrollment experience • Participate in professional development, meetings, coaching, and training • Represent Learning Network's mission and values in every interaction • Perform other duties as needed • Work a fixed schedule of 10:00 a.m.–7:00 p.m. Mountain Time, plus one weekly weekend shift from 8:00 a.m.–5:00 p.m. Mountain Time, with a weekday off in exchange • Remain immediately responsive during scheduled hours via phone, chat, Zoom, email, and internal systems • Maintain a private, professional, distraction-free remote workspace with reliable high-speed internet

🎯 Requirements

• High School Diploma or equivalent (required) • Minimum three (3) years of sales, admissions, enrollment, customer service, or related experience (required) • Ability to pass required background checks (required) • Strong interpersonal skills to communicate clearly, empathetically, and professionally • Ability to build rapport, gain commitment, uncover needs through thoughtful questions, and guide families toward informed decisions • Extreme ownership of outcomes with high self-motivation, discipline, persistence, and accountability • Strong customer service and relationship-building skills • Strong organizational skills, time management, attention to detail, and ability to manage multiple priorities in a fast-paced environment • Independent work capability paired with effective remote team collaboration • Proficiency with Mac OS, Google Workspace, learning management systems, and task tools such as Asana • Quick adaptation to new technologies • Willingness and ability to travel to assigned testing locations for proctoring • Associate's or Bachelor's degree (preferred) • Minimum one (1) year of education-related experience (preferred) • Experience with Salesforce (preferred) • Experience with Asana (preferred) • Fluency in Spanish (preferred)

🏖️ Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month • Personal paid time off in addition to major holidays • Short-term disability insurance • Long-term disability insurance • Life insurance • AD&D insurance, 100% paid by the employer • 401(k) with dollar-for-dollar employer match on employee contributions up to 6% of employee earnings

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