Member Engagement Manager

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LearnLux Financial Wellbeing

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

👥 HR Tech

📚 Education

Finance • HR Tech • Education

LearnLux Financial Wellbeing is a company that provides a comprehensive financial wellbeing platform designed for the workforce. It offers personalized financial planning services powered by Certified Financial Planner® professionals, aimed at helping employees create and manage their financial plans. The platform emphasizes unbiased, fiduciary guidance, providing tools for financial education, retirement planning, debt management, and more, all tailored to individual employee needs. LearnLux aims to help employees across various industries and income levels achieve financial security through customized benefits portals, interactive digital content, and one-on-one planning sessions. It is committed to enhancing employee financial wellness at every stage of life in a holistic and accessible manner.

📋 Description

• Build, launch, and optimize multi-channel engagement campaigns in Braze, including email, SMS, and direct mail, while maintaining campaign quality and performance • Partner with Client Success to develop, present, and gain buy-in for innovative member engagement strategies, tailoring campaigns to the needs of each client and employee population. • Present campaign performance and data-driven recommendations to clients and internal stakeholders, using insights to optimize future campaigns and demonstrate impact. • Partner with other team members within your team and across the organization to deliver solutions at scale • Create short-form and digital content that makes financial wellbeing feel approachable and fun • Own the creation of physical engagement materials; managing everything from brainstorming to delivery • Curate meaningful in-person and digital events with our clients to provide value and increase engagement • Partner with clients, their HR/benefits teams and/or consultants to tailor engagement strategies to each employee populationExperiment constantly by pitching and testing new ideas, learning from the data, and doubling down on what works • Bring a member-first lens to everything, serving as the voice that helps transform a benefits platform into something people genuinely want to use

🎯 Requirements

• 3-5 years of experience in marketing, content creation, community/member engagement, or a similar creative role, ideally having worked in the benefits industry • A maker mentality which can design graphics, edit short videos, and write punchy copy without waiting on a big team • Experience with marketing automation platforms (Braze preferred) and familiarity with design tools (ex. Canva, Figma, or Adobe Creative Suite) • Endlessly creative using your backlog of ideas and the energy to actually ship them • Exceptional organizational skills with the ability to manage multiple campaigns across clients while simultaneously developing new materials and engagement strategies. • Strong written and verbal communication skills, with the ability to build relationships with clients and confidently represent LearnLux to their employees • Familiarity with engagement metrics and email/campaign tools

🏖️ Benefits

• Remote-first company structure • Medical, dental, and vision • 401(k) • Mental wellbeing (Talkspace) • Financial wellbeing (LearnLux) • Paid vacation and sick leave • Paid sabbatical after 5 years of service • A supportive, inclusive team culture • Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology