Director of Benefits Administration

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $100k / year

⏰ Full Time

🔴 Lead

🖥️ Administration

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Leavitt Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1952

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Leavitt Group is an insurance and risk management company that partners with individuals and businesses to provide creative insurance solutions. With a focus on building consultative relationships based on trust and integrity, Leavitt Group offers services in business insurance and employee benefits, helping clients manage their total cost of risk effectively. For over 70 years, they have collaborated with locally owned agencies, ensuring a personalized and equitable insurance partnership that prioritizes client success and satisfaction.

📋 Description

• Manage, mentor, and develop a team of benefits administration professionals, including coordinators, specialists, and team leads • Establish performance expectations and foster accountability, collaboration, and continuous improvement • Partner in hiring, onboarding, coaching, and professional development efforts • Oversee eligibility administration and related benefits processes • Own the accuracy and integrity of eligibility data across administration systems and platforms • Ensure timely processing of eligibility transactions while meeting service-level commitments and quality standards • Develop, maintain, and enhance operational procedures for consistency, efficiency, and audit readiness • Serve as the primary escalation point for complex eligibility and administration issues • Collaborate with Account Management, Enrollment Operations, and Billing teams to resolve client and carrier issues • Support open enrollment planning and execution • Partner with leadership to identify operational risks, staffing needs, and service improvements • Oversee special client projects, including acquisitions, dependent audits, billing reconciliations, FMLA audits, and enrollment audits within client HRIS systems • Identify workflow improvements, reduce manual processes, increase accuracy, and enhance the client experience • Support internal quality reviews and client audits • Provide leadership reporting on key performance indicators, service levels, operational trends, and team capacity

🎯 Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field, or an equivalent combination of education and experience • 5+ years of experience in employee benefits administration, eligibility administration, benefits operations, or third-party administration (TPA) • 2+ years of experience leading, supervising, or managing a team • Strong knowledge of benefits administration platforms, eligibility processes, and carrier requirements • Familiarity with ERISA, HIPAA, COBRA, and applicable benefits regulations • Demonstrated ability to manage multiple priorities, projects, and client needs in a fast-paced environment • Exceptional communication, relationship-building, and problem-solving skills • Experience within a benefits brokerage, TPA, benefits outsourcing, or consulting environment • Knowledge of voluntary benefits products, including life, disability, accident, and critical illness plans • Experience leading process improvement initiatives, systems implementations, or operational transformation projects • Experience serving employer groups, public-sector organizations, or large client populations

🏖️ Benefits

• Competitive compensation • Medical, Dental, Vision • FSA/HSA & Life Insurance • 401(k) with company benefits • Competitive PTO including vacation and sick time, and company holidays • Wellness program and employee support resources