Director of IT Advertising Operations

Job not on LinkedIn

🔥 2 minutes ago

🌾 Iowa – Remote

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⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 12%

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Logo of Lee Enterprises

Lee Enterprises

1001 - 5000 employees

Founded 1890

📱 Media

☁️ SaaS

Media • SaaS

Lee Enterprises is a leading provider of local news and information and a major subscription and advertising platform, with daily and weekly newspapers and rapidly expanding digital products serving 114 markets across 25 states. The company operates newspapers and digital brands, reaches more than 75% of adults in its largest markets weekly, and offers advertising and marketing services including data insights, creative services, content creation, media distribution, reputation management, and an amplified digital agency with AI solutions. It also provides a publishing platform, Blox CMS, and has partnerships and cloud/AI initiatives (AWS preferred cloud, generative AI platforms).

📋 Description

• Lead the IT function supporting Lee Enterprises’ advertising business • Own the IT strategy and operational performance of advertising order management, CRM and sales workflows, creative and production systems, digital advertising, payment processing, reporting, and related third-party platforms • Supervise and develop platform support analysts and assigned technical staff; set priorities, allocate work, manage performance, plan coverage and succession, and support staff development • Translate business requirements into technology roadmaps and a prioritized Jira backlog • Oversee application support, incident escalation, problem resolution, upgrades, change management, and operational readiness • Lead technical and operational aspects of platform implementations and migrations, including requirements, testing, cutover, stabilization, and legacy-system transition or retirement • Oversee integrations and data flows across order management, CRM, digital fulfillment, creative and pagination systems, billing, payments, and reporting • Ensure system changes are tested across connected workflows and validated with business users, including production checks and financial reconciliation • Partner with Finance on advertising billing, accounts receivable, payments, reconciliation, and controls • Coordinate with development, architecture, infrastructure, security, and service management teams • Manage advertising technology vendor relationships, escalations, implementation commitments, service performance, technical requirements, and product direction • Maintain operational documentation, access governance, audit support, business continuity, and disaster recovery practices • Use Jira and Agile planning and review cadences to track commitments, blockers, dependencies, delivery progress, system health, risks, and resource needs • Coordinate timely responses to critical issues, including after-hours escalation when necessary

🎯 Requirements

• Experience leading enterprise applications and technical teams in a complex, integrated operating environment • Ability to direct work across application support, systems analysis, integrations, production technology, and software development disciplines • Working knowledge of APIs, data exchanges, automation, vendor-hosted platforms, and controls supporting reliable cross-system processes • Experience leading major implementations, migrations, upgrades, and vendor relationships while balancing ongoing support needs • Ability to use Agile practices and Jira to manage a transparent backlog, guide planning and delivery reviews, and communicate progress and technical risks • Advertising, media, order management, CRM, digital fulfillment, payment, or production systems experience preferred • Familiarity with Naviga Ad, Adbase, HubSpot, Google Ad Manager, or related platforms is an advantage • Bachelor’s degree in information technology, computer science, business, or related field preferred; equivalent relevant experience may be considered • Eight or more years of progressive experience in IT, enterprise applications, business systems, or related work • At least three years leading technical teams or major technology programs • Experience supporting integrated systems in a multi-location or enterprise environment preferred

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