Client Services

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Leisure Life Travel

51 - 200 employees

Founded 2016

✈️ Travel

🏨 Hospitality

Travel • Hospitality

Leisure Life Travel is a small travel agency and tour planning service that curates personalized itineraries and manages end-to-end vacation planning. The company emphasizes luxury travel, tailored adventures, group tours, cruises, romantic getaways, honeymoons, and family vacations. It presents itself as a consumer-facing travel planner (brand appears as "Travel with Janet"), offers contact and booking support, and markets curated experiences such as private island retreats, safaris, resort stays, and adult-only cruises.

📋 Description

• Assist customers with travel reservations and booking support • Respond to inbound customer inquiries by phone and email • Provide customer service and reservation assistance • Maintain accurate customer records and booking information • Process itinerary updates and reservation changes • Support customers with scheduling and travel coordination • Enter and update customer information in online systems • Communicate with clients and team members • Follow company procedures and customer service guidelines • Manage multiple customer requests and follow-up tasks • Listen to clients, respond to questions, and guide them through travel options • Organize client details and maintain ongoing communication • Follow up with clients and build trust over time

🎯 Requirements

• Customer service experience preferred • Strong communication and organizational skills • Comfortable working independently in a remote environment • Basic computer and data entry skills • Reliable internet connection required • Ability to learn booking platforms and online systems • Administrative support, scheduling, hospitality, or call center experience is helpful • Willingness to learn and stay consistent

🏖️ Benefits

• Remote work opportunity • Flexible scheduling • Training provided • Professional development support • Supportive team environment • Opportunities to access travel-related perks • Supplier incentives • Ongoing industry training

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