Customer Service Representative

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Leisure Life Travel

51 - 200 employees

Founded 2016

✈️ Travel

🏨 Hospitality

Travel • Hospitality

Leisure Life Travel is a small travel agency and tour planning service that curates personalized itineraries and manages end-to-end vacation planning. The company emphasizes luxury travel, tailored adventures, group tours, cruises, romantic getaways, honeymoons, and family vacations. It presents itself as a consumer-facing travel planner (brand appears as "Travel with Janet"), offers contact and booking support, and markets curated experiences such as private island retreats, safaris, resort stays, and adult-only cruises.

📋 Description

• Answer member questions by phone, text, and email about legal and identity protection benefits • Guide new members through onboarding • Follow up with prospective members to schedule introductory calls • Track conversations and next steps in the CRM • Plan and book trips for clients, including flights, hotels, cruises, and excursions • Build client relationships and provide support before, during, and after travel • Access supplier deals, group rates, and booking tools • Manage an independent schedule and client pipeline

🎯 Requirements

• No previous industry experience required • Warm, clear communication skills by phone and in writing • Self-motivated and organized • Reliable home internet connection • Coachable and eager to learn • Customer service, sales, or call center experience is a plus but not required • Comfortable with commission-based work • Strong communication skills and genuine interest in travel • Reliable internet access and a home workspace

🏖️ Benefits

• Full training provided • Ongoing mentorship • Paid training • Hands-on mentorship from day one • Flexible schedule • Uncapped income potential based on performance • Supportive, close-knit team culture

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