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Project Associate

🔥 14 hours ago

🇺🇸 United States – Remote

đź’µ $36k - $42k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of L&E Research

L&E Research

201 - 500 employees

📣 Marketing

đź’Ľ Consulting

🤝 B2B

Marketing • Consulting • B2B

L&E Research is a market research firm that specializes in qualitative research and recruiting. Established in 1984, the company focuses on creating connections and facilitating conversations to assist clients in making informed decisions. With a national presence in cities like Charlotte, Chicago, and New York, L&E Research offers top-notch focus group facilities and a no-risk guarantee, earning high recommendations from clients for their services.

đź“‹ Description

• Support one or more Project Managers or Account Managers in running market research studies • Handle project administration from setup through tracking, documentation, billing preparation, reconciliation, and close-out • Identify and pull participant lists from L&E's database • Set up and manage client-specific online research platforms • Request W-9 forms for participant incentives of $2,000 or more • Support the PM in overseeing the recruiting team by providing direction, updates, and approving time entries • Relay schedule changes, cancellations, and replacements to the onsite team • Update daily project progress reports and verify recruitment and quota tracking accuracy • Review scheduled participants to confirm study qualifications and quotas • Record recruiter performance feedback for end-of-project evaluations • Maintain internal and client communications and answer questions on the PM's behalf • Serve as the main point of contact when the PM is out of office • Manage a dedicated project phone line and inbox when needed

🎯 Requirements

• 1+ year of administrative experience (required) • Customer service experience (preferred) • Experience mentoring, training, or onboarding peers (preferred) • Experience working in a remote environment (preferred) • Market research industry knowledge is a plus • Advanced Microsoft Excel skills, including formulas, sorting and filtering, VLOOKUP/XLOOKUP, and pivot tables • Proficiency with Microsoft Word, Outlook, Teams, simple accounting, Google Suite, cloud-based storage, and shared file systems • Ability to learn and apply new software and research platforms, including Qualtrics, Forsta/Decipher, AYTM, and Discuss.io • Ability to learn new technologies, including emerging AI tools • Ability to manage multiple projects with competing deadlines while maintaining attention to detail • Reliable high-speed internet/broadband connection • Consistent and dependable phone service • Attend weekly and monthly team meetings and participate in company initiatives • Complete training course assignments issued by HR/IT • Adhere to ISO/IEC 27001 and ISO 20252 standards

🏖️ Benefits

• Windows-based PC provided to all full-time employees • Remote work arrangement • Equal opportunity and inclusive work environment • Opportunity for growth into Senior Project Associate designation • Training and mentoring opportunities

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