Technical Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Let's Do This

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏨 Hospitality

✈️ Travel

⚽ Sports

Hospitality • Travel • Sports

Let's Do This is a platform that helps individuals find, book, and share memorable sporting events experiences such as running, cycling, triathlons, and swimming. The company strives to inspire people to challenge themselves through various sporting events, offering a wide range of options from casual runs to intense ultramarathons. With a focus on accessibility and community, Let's Do This provides a best price guarantee and is an official booking partner for many events, ensuring high customer satisfaction. They aim to inspire people to discover amazing places, people, and communities through sports, whether for competition or fun.

📋 Description

• Own revenue performance, growth, retention, renewals, and expansion across a portfolio of strategic event organizer partners • Drive multi-quarter account strategies aligned with partner goals and revenue outcomes • Maintain account health, renewal readiness, and long-term contracts • Identify and execute measurable growth opportunities • Drive behavioral change from manual, LDT-supported workflows to AI-enabled, self-sufficient operating models • Use internal and external AI tools to scale account management, generate insights, and prioritize actions • Deliver AI-powered, data-driven recommendations on performance, conversion, and operational efficiency • Act as a trusted technical and strategic advisor to senior event-organizer stakeholders • Guide organizers on registration, operations, participant experience, and AI-powered support models • Build expertise and relationships across the endurance event ecosystem • Represent Let’s Do This at industry events, conferences, and partner moments • Drive adoption and value of the platform, integrations, features, and AI-powered products • Translate partner needs into scalable product insights • Partner with Product to shape roadmap priorities • Collaborate with Onboarding and Support to ensure a seamless partner experience • Maintain internal visibility on account health and risks • Travel to key events and provide onsite support, including weekends

🎯 Requirements

• Must be US-based and located in an ET, CT, or MT timezone • 4+ years in Technical Account Management, Strategic CS, or similar roles • Proven experience owning revenue, retention, or expansion targets • Strong technical fluency, including APIs, integrations, and data flows • Excellent stakeholder management, including C-level stakeholders • Comfortable operating in ambiguity and building structure • Strong curiosity and enthusiasm for AI tools, automation, and data-driven workflows • Demonstrated ability to use technology to scale personal output and impact • Comfortable guiding non-technical stakeholders in adopting AI-powered solutions • Commercially minded and results-driven • Credible, consultative, and trusted by partners • Happy and confident working remotely while building strong internal relationships • Energized by high-growth environments and big challenges • Willing to go above and beyond to make partners successful • Willing to travel to key events, including a minimum of 5 weekends per year

🏖️ Benefits

• Fully remote work arrangement • Opportunity to work with AI tools, automation, and data-driven workflows • Representation at industry events, conferences, and key partner moments • In-person engagement and hands-on support at events • Opportunity to work with a global leader in mass participation sports events • Work with a high-growth company backed by $90M in funding and notable investors