
51 - 200 employees
Founded 2018
π€ Artificial Intelligence
βοΈ SaaS
π’ Enterprise
π° $39.4M Series C - Level AI on 2024-07
Artificial Intelligence β’ SaaS β’ Enterprise
Level AI is a customer experience (CX) platform that uses proprietary AI models to analyze and automate contact center interactions. It scores 100% of customer interactions, deploys AI voice agents, provides real-time agent assist and coaching, automates quality assurance (Auto-QA), and delivers voice-of-the-customer analytics. Level AI Latitude comprises seven task-specific models designed for enterprise CX, claiming improved cost-efficiency and speed versus general-purpose LLMs. The company targets high-volume, regulated contact centers in industries such as financial services, healthcare, retail, and insurance, and emphasizes security and compliance (ISO 27001, SOC2, HIPAA, PCI, GDPR).
π₯ 34 minutes ago
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51 - 200 employees
Founded 2018
π€ Artificial Intelligence
βοΈ SaaS
π’ Enterprise
π° $39.4M Series C - Level AI on 2024-07
Artificial Intelligence β’ SaaS β’ Enterprise
Level AI is a customer experience (CX) platform that uses proprietary AI models to analyze and automate contact center interactions. It scores 100% of customer interactions, deploys AI voice agents, provides real-time agent assist and coaching, automates quality assurance (Auto-QA), and delivers voice-of-the-customer analytics. Level AI Latitude comprises seven task-specific models designed for enterprise CX, claiming improved cost-efficiency and speed versus general-purpose LLMs. The company targets high-volume, regulated contact centers in industries such as financial services, healthcare, retail, and insurance, and emphasizes security and compliance (ISO 27001, SOC2, HIPAA, PCI, GDPR).
β’ Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies. β’ Responsible for holding a discovery call, giving the prospect a product demo. β’ Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts β’ Partner closely with Product, Marketing, and Engineering to deliver an exceptional customer experience. β’ Responsible for development and delivery of on-site and virtual product demonstrations. β’ Responsible for representing the product to customers and at field events such as conferences, seminars, etc. β’ Responsible for scoping, managing and executing customer pilots and POCs β’ Communicate and collaborate with customers and partners to understand their business needs and provide solutions to meet their specific requirements.
β’ 4+ years of SaaS software sales experience at an enterprise level. β’ Experience negotiating, structuring and executing complex enterprise-level agreements β’ Prior experience leading cross-functional teams through large deal close processes β’ Ability to articulate contractual, technical, and financial value points to customers, including executives β’ Excellent communication and presentation skills with experience presenting to C-level executivesSuperior presentation skills β’ Proficiency in using hosted contact center applications would be a distinct advantage β’ Ability to travel.
β’ Market-leading compensation based on skill set and aptitude of the candidate.
Apply Nowπ₯ 34 minutes ago
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