Sustaining Engineer

🔥 1 minute ago

🍂 Massachusetts – Remote

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💵 $119k - $169k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 3%

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Logo of LG Energy Solution Vertech, Inc.

LG Energy Solution Vertech, Inc.

51 - 200 employees

Founded 2022

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

LG Energy Solution Vertech, Inc. is the US energy storage division of LG Energy Solution, specializing in integrated energy storage systems and services. They are committed to delivering reliable, bankable solutions while fostering strong partnerships based on transparency and trust. With a focus on customer experience, LG Energy Solution Vertech enhances project success through their expertise in battery technology and system integration, and provides comprehensive support throughout the lifecycle of energy storage projects.

📋 Description

• Improve the reliability, maintainability, and serviceability of LG Energy Solution Vertech's deployed Battery Energy Storage System (BESS) fleet • Bridge field operations and engineering by transforming operational experience, fleet issues, and lessons learned into sustainable improvements • Develop and maintain service SOPs, work instructions, troubleshooting guides, service bulletins, maintenance procedures, and other technical documentation • Establish and improve standardized service processes, best practices, and field execution standards • Develop and maintain preventative maintenance programs, maintenance strategies, tooling requirements, and service deliverables supporting long-term service agreements • Support lifecycle planning, including product updates, obsolescence management, upgrade strategies, and legacy product sustainment • Identify recurring fleet issues, support root cause investigations, and drive corrective actions • Translate field lessons learned into improvements across products, procedures, documentation, and support processes • Partner with Product, Engineering, Quality, and Field Service teams to improve maintainability, diagnostics, field repairability, and long-term supportability • Support service readiness for new products, engineering changes, and major product revisions • Provide technical support for complex field issues and escalations • Develop and maintain service tools, technical resources, and knowledge-management assets • Collaborate with Field Service, Sustaining Engineering, Product Management, Quality, Supply Chain, Operations, Training, and Product Engineering teams

🎯 Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or equivalent technical experience • 3–8 years of experience supporting industrial equipment, energy systems, electrical infrastructure, automation systems, or similar technical products • Experience developing technical procedures, maintenance documentation, engineering specifications, or operational work instructions • Strong troubleshooting and analytical problem-solving capabilities • Ability to translate complex technical concepts into clear and executable documentation • Strong written and verbal communication skills • Ability to work effectively across engineering, operations, field service, quality, and product organizations • Proficiency with Microsoft Office applications • Preferred: experience supporting Battery Energy Storage Systems (BESS), power conversion equipment, renewable energy systems, industrial controls, or utility infrastructure • Preferred: experience with preventative maintenance program development • Preferred: experience participating in root cause analysis investigations and corrective action programs • Preferred: familiarity with reliability engineering principles, FMEA, Lean, Six Sigma, or structured problem-solving methodologies • Preferred: knowledge of communications protocols such as Modbus, CAN, TCP/IP, DNP3, or similar industrial networking technologies • Preferred: familiarity with SCADA systems, industrial controls, Linux-based systems, or operational technology environments • Preferred: understanding of utility-scale generation, transmission, and distribution systems • Preferred: experience supporting lifecycle service agreements or field-deployed industrial equipment fleets

🏖️ Benefits

• Remote-eligible work arrangement • Approximately 10–20% travel to customer sites, service centers, engineering facilities, and corporate offices

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