IT Applications Analyst, Healthcare Experience Preferred

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Liberty Dental Plan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Liberty Dental Plan is a U. S. -based dental insurance provider offering Medicaid (including Medi-Cal), Medicare Advantage, commercial, individual & family, and group dental plans across multiple states. The company operates member-facing services (find-a-dentist, member portal, mobile app, claims and eligibility tools) and provider-facing services (provider portal, network enrollment, claims submission, clinical guidelines, and value-based programs). Liberty Dental Plan focuses on dental benefits administration, provider network management, compliance and credentialing, and serving members, providers, and brokers.

📋 Description

• Provide technical support for enterprise applications and troubleshoot production issues • Coordinate issue resolution with business users, vendors, and internal IT teams • Perform production data analysis, validation, and approved data updates using Microsoft SQL Server • Maintain data integrity and follow established change management processes • Serve as the primary liaison between business stakeholders, vendors, infrastructure teams, and application architects • Track application enhancements, defect remediation efforts, and project deliverables • Manage dependencies related to APIs, integrations, environments, infrastructure, and system access • Develop understanding of business processes and application functionality • Provide functional guidance and requirements clarification to vendors and technology partners • Document business requirements and minor enhancements • Support User Acceptance Testing and implementation efforts • Review vendor estimates and validate scope and assumptions • Participate in continuous improvement initiatives and other assigned duties

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field required • At least 2 years of experience in Application Support, Application Analysis, or a related IT role • At least 2 years of application development experience using .NET, Java, C#, or similar technologies • Experience supporting enterprise applications in a business environment • Strong analytical, troubleshooting, and problem-solving skills • Experience with incident management, root cause analysis, and change management practices • Proficiency with Microsoft SQL Server, including query writing, data analysis, troubleshooting, data validation, and updates • Understanding of APIs, system integrations, and application interfaces • Ability to communicate and collaborate with technical and non-technical stakeholders • Strong organizational skills and ability to manage multiple priorities • Healthcare or dental industry experience preferred • Vendor management and project coordination experience preferred • Must be authorized to work in the United States without current or future employer sponsorship • No relocation assistance or sponsorship available

🏖️ Benefits

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options, including an HDHP with HSA eligibility • 100% employer-paid dental insurance • Low-cost vision coverage for employees and dependents • 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice • Short-term disability • Voluntary benefits, including accident, critical illness, and hospital indemnity insurance • Generous paid time off, including vacation and sick leave with rollover options • 10 paid company holidays • Wellness day • Company-paid life insurance • Tuition reimbursement • Employee perks program • Flexible work options for eligible positions • Remote work arrangement