Field Service Technician

🕒 June 17

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

💵 $53.8k - $75.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Life Fitness

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🧘 Wellness

🏥 Healthcare

🏭 Manufacturing

Wellness • Healthcare • Manufacturing

Life Fitness is a leader in the wellness and fitness services industry, having crafted state-of-the-art cardio and strength equipment that aligns with human biomechanics for over five decades. Founded in 1968 with the invention of the first electronic exercise bike, Life Fitness continues to innovate to meet the evolving challenges of collective wellbeing. The company partners with customers to create high-performance solutions that are accessible to all, driven by a commitment to performance, quality, and reliability. Their mission is to inspire and empower individuals to work out and lead healthier lifestyles.

📋 Description

• Independently diagnosing and troubleshooting networking, electrical or mechanical issues with fitness equipment and entertainment consoles • Conducting preventative maintenance • Building strong relationships with customers and sales partners • Managing daily workload and scheduling to ensure best service to the customers and business • Traveling assigned territory primarily via company-provided van • Maintaining accurate service records and reports on equipment problems in the field • Collaborating with Sales and broader Service team • Attending installs and regional trade shows • Working in compliance with Life Fitness Health & Safety procedures

🎯 Requirements

• 3+ years proven experience providing technical and mechanical troubleshooting and repair services on fitness equipment or products of equivalent complexity • High school diploma or GED required, Associate's degree in electronics or technical degree preferred • Strong working knowledge of WiFi connectivity, power electronics, digital / analog circuits, AC / DC power systems • Ability to build great relationships with internal and external customers • Strong organization skills, attention to detail, results-oriented, and accountable • Must be able to lift up to 50 - 100 pounds; carry up to 50 pounds a distance of 100 feet; stand, bend, and/or kneel for up to two hours at a time • Must possess a valid state driver's license • Ability and willingness to travel up to 85% of time via automobile (and occasionally via airplane)

🏖️ Benefits

• Comprehensive wellness benefits • 401(k) savings plan with 4% employer match • Medical, dental and vision insurance • Paid time off, including 12 paid holidays • Paid vacation days beginning at 13 days annually • Paid sick leave per state laws • Company paid short-term disability • Optional long-term disability • Health savings account • Health care and dependent care reimbursement accounts • Employee and dependent life insurance • Supplemental life and AD&D insurance • Hospital indemnity • Identity protection • Legal services • Adoption assistance • Tuition assistance • Commuter benefits • Employee discounts • Employee assistance program including free counseling