Clinical Onboarding Partner

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $53k - $63k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

💰 Private Equity Round on 2016-12

Healthcare Insurance • Telecommunications • Wellness

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• The Onboarding Partner is a strategic, relationship-focused role responsible for leading the end-to-end onboarding experience for clinical hires from signed agreement through Week 1 transition into operations. • This role assesses clinician readiness, identifies and escalates onboarding and rescind-risk indicators, resolves barriers to start, and helps ensure clinicians are prepared to successfully begin practice at LifeStance. • The role manages a high-volume caseload across specialties, onboarding stages, timelines, and state-specific requirements while adapting support based on clinician experience, onboarding complexity, readiness indicators, and operational risk. • This role serves as the central onboarding partner for clinicians throughout the onboarding journey and works across Recruiting, Credentialing, HR Operations, Clinical Operations, Learning & Development, Compliance, and Technology to drive progress, resolve complex issues, maintain clinician engagement, and support operational readiness through transition into practice.

🎯 Requirements

• Minimum of 3 years of experience in clinical onboarding, provider onboarding, healthcare operations, credentialing coordination, talent operations, or related healthcare workforce functions. • Experience managing complex, high-volume workflows in a healthcare, multi-site, or similarly fast-paced environment with competing priorities and multiple operational dependencies. • Experience coordinating onboarding across multiple stakeholders, operational teams, systems, and onboarding stages, with sound judgment in identifying risks, barriers, and escalation needs. • Experience navigating HRIS, ATS, CRM, or onboarding workflow systems. • Demonstrated experience organizing, analyzing, and communicating onboarding data, readiness updates, and operational risks to support reporting, workforce visibility, and leadership decision-making. • Demonstrated experience managing multiple timelines, competing priorities, and operational demands while maintaining accuracy and consistency in a fast-paced environment. • Strong written and verbal communication skills with the ability to communicate clearly with clinicians, operational leaders, and internal stakeholders.

🏖️ Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program