Lead, Operations Strategy – Specialty Services Implementation

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Develop and implement new service lines that improve clinician and patient experiences • Drive growth, business process improvement, and initiatives that expand business offerings • Lead and influence stakeholders to execute national initiatives • Collaborate cross-functionally with Technology, People, Finance, Clinical Leadership, and Shared Services • Build relationships with Operations leaders to understand needs and develop patient-service initiatives • Drive implementation of new service lines through direct involvement, local operating-team partnership, and stakeholder influence • Execute, document, and optimize a scalable playbook for launching national programs at the site level • Provide subject matter expertise for implementation and ongoing support of local Specialty Services programs • Identify Specialty Services training needs and improvement areas • Report key performance indicators, root causes, and improvement action plans to management • Assess business practices and procedures to identify weaknesses and enhancement opportunities • Develop cross-functional project plans for service-line launches and performance improvements • Lead development of training content, including live meetings and asynchronous Workday trainings • Organize and manage Specialty Services projects aligned with organizational goals • Liaise between departments regarding Specialty Services initiatives • Travel up to 10% to support onsite projects or attend team meetings

🎯 Requirements

• Microsoft Office experience • Excel skills, including pivot tables and formulas • PowerPoint presentation skills • Strong stakeholder management and influence skills • Excellent written and verbal communication skills • Ability to handle sensitive and confidential information • Ability to quickly learn and synthesize new information • Strong organization, attention to detail, and accuracy • Familiarity with project management software and applications is a plus • Legally authorized to be employed in the United States • Bachelor’s Degree or equivalent experience required • 3+ years of healthcare experience required • At least 1 year of healthcare leadership or management experience preferred • Experience at a high-growth company is a plus • Experience collaborating with clinical and operational teams to design and implement programs • Experience managing EHR systems, billing, coding, and compliance processes • Willingness to travel up to 10% of the time • Ability to sit, stand, bend, talk, hear, walk, and lift/move objects up to 25 pounds

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • AD&D insurance • Short- and long-term disability insurance • Life insurance • 401k retirement savings with employer match • Paid parental leave • Paid time off • Holiday pay • Employee Assistance Program