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RCM Supervisor

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

đź’µ $61k - $73k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of LifeStance Health

LifeStance Health

5001 - 10000 employees

đź’Ľ Consulting

🛡️ Insurance

🏥 Healthcare

đź’° Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

đź“‹ Description

• Supervise and lead RCM staff, including managing performance metrics • Complete monthly quality evaluations • Monitor staff scheduling and adherence to time and attendance protocol • Manage RCM operations, including workload balance, efficiency, rework reduction, and cost reduction • Identify issues, develop action plans, and escalate as needed • Train, develop, motivate, and assist team members in improving skills, knowledge, and attitude • Maintain a work environment that promotes communication, morale, engagement, and team-member growth • Identify performance deficiencies and opportunities and implement action plans • Respond to requests, emails, messages, telephone calls, issues, escalations, account research, and resolutions from staff, leadership, and centers • Complete accounts referred to the Supervisor in a timely manner • Attend or hold assigned meetings and document agendas and notes as needed

🎯 Requirements

• High School diploma or GED equivalent • 4+ years of experience in medical billing/RCM; supervisory experience or demonstrated leadership • Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes • Excellent working knowledge of Revenue Cycle Management operations, with specific focus on Outpatient Mental Health payors and Commercial payors • Knowledge of Medicare regulations and compliance and HIPAA • Proficient in MS Office suite • Intermediate to advanced Excel and Word skills • Clear, effective, and accurate verbal and written communication skills • Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives • Ability to handle PHI and Patient Identifiable Data with discretion and confidentiality • Legally authorized to be employed in the United States • Experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • AD&D insurance • Short- and long-term disability insurance • Life insurance • 401k retirement savings with employer match • Paid parental leave • Paid time off • Holiday pay • Employee Assistance Program

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