Senior Service Processor, EDI Processing

🔥 19 hours ago

🌾 Nebraska – Remote

🌾 Nebraska – Remote

💵 $25 - $35 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Independently perform routine and increasingly complex enrollment and EDI-related processing in accordance with established procedures • Update and maintain accurate member records, determine eligibility, and apply policy provisions • Reconcile and process complex EDI files, member changes, open enrollments, amendments, and special projects • Communicate with internal and external stakeholders to resolve issues and support a positive customer experience • Act as a liaison across departments to support problem resolution and contribute to process improvements • Share knowledge with teammates and support departmental initiatives to meet quality and service standards • Manage workload independently, meet deadlines, and adapt to changing priorities

🎯 Requirements

• High School diploma or GED or minimum Associate degree in lieu of required experience • 3 - 5+ years of eligibility insurance enrollment experience aligned with the responsibilities for this role, or for candidates with an Associate degree or above, 0-1 year of client service experience aligned with the specific responsibilities • Ability to communicate effectively (verbal/written) • Demonstrated strong customer service experience • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

🏖️ Benefits

• Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Flexible work arrangements • Effective productivity/technology tools and training • Annual Incentive Program eligibility • Potential long-term incentives and sales incentives • Standard benefits package