Onboard Sales Specialist, Blue Water Fleet

Job not on LinkedIn

🔥 7 hours ago

🇺🇸 United States – Remote

💵 $48k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lindblad Expeditions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1979

✈️ Travel

Travel • Adventure Tourism • Sustainable Tourism

Lindblad Expeditions is a leader in expedition travel, offering adventurous voyages to some of the world's most remote and spectacular destinations in partnership with National Geographic. Known for intimate small-ship cruising, Lindblad provides unique travel experiences to Antarctica, the Arctic, the Galápagos, and more. Guests aboard their expeditions enjoy activities like kayaking, hiking, and wildlife watching, all while gaining insights from expert naturalists and photographers. With over 50 years of expertise, Lindblad is committed to sustainable tourism and making a positive impact in the places they explore.

📋 Description

• Promote and sell future expeditions to onboard guests • Engage guests through dining, shore excursions, personalized consultations, presentations, and workshops • Maintain knowledge of upcoming expeditions, itineraries, offers, and destinations • Serve as an ambassador for National Geographic-Lindblad Expeditions voyages • Manage onboard marketing and merchandising with shoreside marketing and sales teams • Handle bookings, maintain designated sales desk hours, follow up on leads, and coordinate with reservations and sales teams • Collaborate with the Expedition Leader, Hotel Manager, ship hospitality staff, and shoreside teams • Gather guest feedback and market intelligence to refine sales strategies and future offerings • Track sales metrics and report guest interest, conversions, and booking feedback • Remove surveys, keys, outdated collateral, and distribute in-cabin collateral and guest name tags • Assist with cabin upgrade inquiries, guest check-in, reception desk questions, and base camp operations • Assist guests with life jackets, key-card procedures, and biosecurity crowd control • Participate in mandatory drills and follow safety duties • Host videos or presentations during end-of-day recaps when applicable • Complete voyage recap reports analyzing bookings, data, and revenue trends • Assist with guest questions related to the LEX-NG fund and perform other duties as instructed by the Hotel Director

🎯 Requirements

• 4-year college degree or equivalent experience • 2+ years of sales experience with proven success in a customer-facing sales role • Excellent verbal and written English communication skills • Strong organizational skills and ability to prioritize tasks • Strong service-oriented mindset and ability to tailor conversations to guest interests and needs • Ability to work independently and meet sales targets • Ability to collaborate effectively with onboard staff, expedition teams, and shoreside departments • Comfortable working in a dynamic, fast-paced environment and living onboard a ship for extended periods • Administration, attention to detail, time management, multitasking, deadline management, and independent-work skills • Proficient in Microsoft PowerPoint, Word, Excel, and Outlook • Deep enthusiasm for expedition-style travel and passion for National Geographic-Lindblad destinations and experiences • US Passport, or US Permanent Resident Card and valid passport • Medical Certificate required • Maritime Security Awareness certification required • Ability to live and work onboard for a total duration of 8 months within the year • Willingness to travel to remote and challenging locations • Ability to stand for extended periods, move between decks, and occasionally participate in field excursions • Ability to undergo required drug tests, background check, and post-offer physical examination; fit for sea duty required

🏖️ Benefits

• Travel benefits for employees and their family • Voyage of Discovery trips for employees to travel as guests • Health insurance including Medical, Dental, Vision • 401(k) plan with employer match • Long-Term Disability, Life & AD&D Insurance • Flexible Spending Account (FSA) for out-of-pocket medical and dependent care • Pre-Tax Commuter Benefit • 7-8 Paid Holidays • 1 Floating Holiday Option • Up to 15 days of vacation (pro-rated per anniversary year) • Parental Leave • Sick/personal days per city and state ordinance • Pet Insurance discount • Annual Bonus Target 5% • Sales incentive plan eligibility • Hybrid work schedule for positions based in New York and Seattle offices