Fraud Support Customer Service Agent

🕒 2 days ago

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Logo of Living For Tomorrow

Living For Tomorrow

1 - 10 employees

Founded 2017

🎯 Recruiter

👥 B2C

Recruitment • B2C

Living For Tomorrow is a virtual call center and employer that offers remote customer service roles and empowers workers to create flexible, self-directed work schedules. The organization promotes work-from-home opportunities, accepts applications online, and communicates new job opportunities and events via email sign-ups. Its website includes FAQs, policies, and cookie notices, indicating an online recruiting and remote-employment service.

📋 Description

• Provide frontline support for banking inquiries and concerns via inbound calls • Assist customers with banking issues, fraud concerns, and cross-sell opportunities • Maintain documentation and compliance with regulatory requirements

🎯 Requirements

• 0-1 year of experience in customer service • Exceptional problem-solving skills • Outstanding written and verbal communication skills • Patience and empathy

🏖️ Benefits

• Mandatory and paid training program • Paid certification program • Performance incentives based on hours worked

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