Director of Account Management – Health

🕒 August 4

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Liviniti

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Liviniti is a pass-through pharmacy benefit manager (PBM) that helps employers and health systems reduce prescription drug costs through transparent pricing, clinical programs, and drug sourcing. The company offers 100% rebate pass-through, a flat administrative fee, access to claims and rebate details for full visibility, customizable formularies and networks, prior authorization focused on lowest net cost, and specialized solutions like LivLite for managing GLP‑1 weight-loss drugs. Liviniti emphasizes B2B service, clinical value, and continuous innovation to lower pharmacy spend while maintaining member support and service.

📋 Description

• Serve as a trusted advisor to clients • Oversee all client accounts • Lead and mentor the Account Management team • Drive organic and new business growth • Maintain strategic client relationships and guide clients with relevant business, industry, and trend knowledge • Maintain overall client satisfaction • Collaborate with key team members across disciplines to deliver high-quality service • Identify skills and performance criteria for Account Management team success • Create career-building development plans with the VP of Client Services • Coach and mentor Account Management team members • Establish departmental service-delivery goals measured through KPIs • Evaluate team performance against KPIs and provide management direction • Develop and ensure adherence to Account Management standards, methods, processes, and procedures • Oversee delivery of client marketing and messaging programs to meet revenue, budget, ROI, and client satisfaction objectives • Partner with leadership to create and revise team policies and procedures • Identify and implement strategic initiatives and plan initiative rollouts • Identify operational efficiency opportunities and provide business requirements • Ensure compliance with SOC Audit Guidelines and Requirements • Manage and approve department PTO policy, compensation, and performance management • Comply with HIPAA obligations related to Protected Health Information • Report discovered HIPAA violations to the Compliance Officer and/or Human Resources • Complete required HIPAA training • Manage Account Managers and oversee departmental employee performance management and hiring

🎯 Requirements

• Bachelor’s degree in communications, Marketing, Business, Finance, or equivalent 10+ years of direct client/account management experience • At least 5 years of managerial experience leading a similar or like function • Proficiency in Microsoft Office suite required • Entrepreneurial attitude coupled with strong business acumen • Capability to efficiently complete tasks in a fast-paced environment • Strong negotiation and communication skills and ability to excel under pressure • Experience preparing and interpreting reports • Excellent written, verbal, and presentation skills • Ability to manage multiple clients and deliverables simultaneously • Ability to work collaboratively with co-workers and outside consultants • Current knowledge of pharmacy and industry initiatives • Ability to travel and present to clients as required • Ability to work core hours of 8:00 AM to 5:00 PM CT and adjust work times to cover meetings across time zones • Ability to travel 20%–25% • MBA or equivalent preferred • Healthcare or PBM experience a plus

🏖️ Benefits

• Medical, Dental, Vision Insurance • Disability and Life Insurance • Employee Assistance Program • Remote Work Options • Generous Paid-Time Off • Annual Reviews and Development Plans • Retirement Plan with company match immediately 100% vested • Some flexibility in hours • Core work hours of 8:00 AM to 5:00 PM CT • Ability to work extended hours, weekends, and holidays pursuant to industry demands