Implementation Lead

Job not on LinkedIn

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $130k - $180k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 42 days.
• 10 open roles for a team of 15.

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Loancrate

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

Fintech • Artificial Intelligence • B2B

Loancrate is a modern, easy-to-deploy Loan Origination System with built-in AI that works alongside your team to enhance efficiency. It automates document processing, organizes documents, creates dynamic to-do lists, and configures data checks to streamline operations and minimize manual tasks. By integrating advanced AI capabilities, Loancrate aims to revolutionize the way loan origination processes are managed, ensuring compliance and reducing errors across the workflow.

📋 Description

• Own all project management for customer implementations as the single point of accountability for plans, timelines, and implementation status • Define rollout milestones across sales handoff, configuration, data migration, UAT, training, and go-live • Keep Implementation Consultants, Customer Success Managers, and customer teams aligned on deliverables and deadlines • Keep Jira and Linear synchronized and maintain project statuses, owners, and next steps • Own implementation meeting coordination, including agendas, facilitation, decisions, action items, and follow-up • Build repeatable rollout plans, playbooks, and templates • Identify risks and dependencies early, resolve blockers, and escalate decisions with timeline context • Partner with CSMs and Implementation Consultants to sequence and schedule customer-facing work • Provide Product and Engineering with insight into timeline delays caused by product or process gaps • Run active customer implementations and develop the broader implementation methodology

🎯 Requirements

• Direct mortgage industry experience, ideally at a lender or mortgage tech company • Strong understanding of the mortgage origination-to-closing lifecycle • Hands-on experience migrating a lender from one loan origination system to another, such as Encompass, Empower, Byte, or similar • Strong PMO / program management background with structured, multi-workstream projects, real deadlines, and multiple stakeholders • Fluency with Jira and/or Linear, including maintaining accurate project tracking and external-facing customer visibility • Strong meeting facilitation and written communication skills • Process-builder mindset and ability to create repeatable systems • Bias to action and comfort with ambiguity • Collaborative, low-ego operating style • Proactive, independent workstyle • Willingness to travel approximately once a month domestically within the United States, with occasional additional trips • Mortgage/lending industry experience is required

🏖️ Benefits

• Robust medical coverage (100% of employee + family premiums covered) • Vision & dental coverage • 401(k) • HSA / FSA • Access to lender partner’s employee loan program • Remote-first culture - work from wherever you do your best work • Flexible time off - we trust you to manage your time

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