Senior Manager, Marketing Operations

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🔥 0 minutes ago

🗽 New York – Remote

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⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 12%

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Logo of LOVB Minnesota

LOVB Minnesota

2 - 10 employees

⚽ Sports

📚 Education

Sports • Education

LOVB Minnesota is the Minnesota club and market presence of LOVB (League One Volleyball), a national volleyball organization that operates junior clubs, youth tournaments, and a professional pro league launched in 2025. LOVB Minnesota kicked off its inaugural season with a roster combining Minnesota standouts and international players; it sits within a larger network that runs 90 clubs, 105 locations, training centers, thousands of teams, players, and coaches. The LOVB organization also operates a foundation to increase access to volleyball, sells tickets and merchandise, and produces media/insider content for fans.

📋 Description

• Lead LOVB's marketing operations strategy, including processes, systems, governance, and best practices • Define and manage cross-functional marketing operating models across Pro, Club, Commercial, Digital, MediaCo, and other stakeholders • Oversee day-to-day marketing operations, including project management, workflow optimization, budgeting support, resource allocation, and prioritization • Own marketing performance reporting through dashboards, campaign effectiveness tracking, analysis, and actionable recommendations • Lead strategic analyses for league tentpole events, integrated campaigns, fan acquisition initiatives, and customer engagement programs • Evaluate, implement, and optimize marketing technology platforms, tools, and integrations • Identify operational challenges and opportunities across the customer journey and recommend scalable solutions • Optimize e-commerce performance, customer acquisition, conversion, and retention strategies • Analyze consumer behavior, market trends, campaign performance, and competitive insights to identify growth opportunities • Develop standardized processes, documentation, and workflows to improve consistency and efficiency • Support campaign planning and execution by tracking timelines, dependencies, resources, and deliverables • Foster continuous improvement through data-driven decision-making, experimentation, and operational excellence

🎯 Requirements

• Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field • 5+ years of experience in marketing operations, marketing strategy, growth marketing, or a related field • Demonstrated experience managing cross-functional marketing initiatives from planning through execution • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights • Excellent project management and organizational skills • Demonstrated experience building and improving operational processes and scalable workflows • Strong understanding of marketing analytics, customer journey measurement, attribution, and campaign performance reporting • Experience with marketing technology platforms, marketing automation tools, and analytics platforms • Ability to collaborate across multiple departments and influence stakeholders at various levels • Exceptional written, verbal, and presentation communication skills • Strong attention to detail with excellent follow-through and execution • Ability to thrive in a fast-paced, evolving startup or high-growth environment • Proficiency in Google Workspace, particularly Google Sheets and presentation software • Experience creating executive-level reports, dashboards, and performance summaries • Some experience with CRM, marketing automation, analytics, CMS, and project management tools • Some experience supporting e-commerce initiatives, customer acquisition campaigns, or digital marketing optimization • Familiarity with digital asset management or athlete content distribution platforms such as ScorePlay, Greenfly, Bynder, or Brandfolder • Ability to operate a computer and use keyboard, mouse, and video conferencing tools • Ability to clearly communicate via video, phone, and written channels

🏖️ Benefits

• Remote work arrangement • Potential travel for key governance meetings • Occasional travel for league events

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