Benefits and Leave of Absence Specialist

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Lucet

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Lucet is a tech-enabled behavioral health company that combines human care teams and digital tools to connect individuals to timely, in-network mental health and substance-use care. It partners with health plans, employers, providers, and members through portals (employer/HR, member, provider, partner) and services such as EAP, care navigation, and provider resources to optimize access, quality, and value-driven behavioral healthcare.

📋 Description

• Administer and enhance employee benefits programs, including enrollments, life events, renewals, open enrollment, and vendor partnerships, ensuring accurate, compliant, and employee-focused delivery. • Serve as the primary resource for benefits, workers’ compensation, disability, and accommodation programs while managing communications, reporting, payroll coordination, and program improvements. • Manage leave, disability, workers’ compensation, and accommodation cases from intake through return-to-work, ensuring compliance, documentation, and effective case management. • Interpret leave regulations, coordinate pay impacts, and partner with leaders, HR, Payroll, Legal, and vendors to deliver consistent, compliant administration and policy improvements. • Develop and lead the organization’s wellbeing strategy, fostering employee engagement, wellness, and a healthy workplace culture. • Ensure compliance with benefits and leave regulations through audits, reporting, policy administration, data integrity, and stakeholder collaboration. • Manage HR systems, vendor relationships, SOPs, employee self-service resources, and process improvements to enhance efficiency, accuracy, and employee experience.

🎯 Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field • Proficiency in calculating and reconciling complex calculations associated with leave, disability, PTO, and other pay-impacting programs to ensure accurate administration and compliance. • Exceptional organization, follow-through and case management skills, with the ability to track multiple leave cases, monitor deadlines, and proactively follow up at each required touchpoint. • Strong process orientation, with the ability to document, follow, evaluate, and improve processes while considering accuracy, compliance, employee experience, and downstream operational impacts. • Demonstrated ability to independently research, learn, and apply new concepts, systems, regulations, and processes, while assessing potential risks, impacts, and downstream implications. • Comfortable using technology, data, and AI-enabled tools to research, analyze, problem-solve, improve efficiency, and support thoughtful decision-making. • Ability to confidently present information, facilitate discussions and explain complex benefits, leave and HR process topics in a clear, engaging and audience-appropriate manner. • Proven analytical, critical thinking and problem-solving skills with ability to make strategic recommendations. • Must be comfortable with general analytics and reporting methodologies. • Proficient with MS Word, Outlook, and Excel. • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

🏖️ Benefits

• Comprehensive health benefit options: Medical, dental, and vision coverage • 401(k) with competitive employer match • Company-paid life and disability insurance • Paid parental leave and wellbeing incentives • Generous paid time off, including volunteer time • Flexible spending accounts for healthcare and dependent care • Professional development opportunities and tuition reimbursement • Remote work flexibility (role-dependent)

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